Kwan Yui (Ambrose) Kot
Nottingham
Summary
I am a friendly and outgoing waiter who eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. I am also a organised, independent worker with strong time management skills. I am able to learn new tasks quickly and effectively.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Barista
TenRen's Tea
Hong Kong
07.2022 - 09.2023
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Served high volumes of customers( over 50 drinks in half an hour at peak hours)in fast-paced service environments with exceptional customer care.
Waiter
Saizeriya
Hong Kong
07.2023 - 09.2023
- Served high volumes of customers( over 100 customers at a time at peak hours)in fast-paced service environments with care and patience.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
Science
09.2022 - 06.2023
Bachelor of Science -
09.2023 -
Skills
- Menu memorisation
- Table check-ins
- Cleaning requirements
- Upbeat, outgoing and positive
- Highly responsible and reliable
Languages
English
Fluent
Cantonese
Native
Mandarin
Fluent
Timeline
Bsc Physiotherapy - Bachelor of Science,
09.2023 -
Waiter - Saizeriya
07.2023 - 09.2023
Science and Engineering foundation course - , Science
09.2022 - 06.2023
Barista - TenRen's Tea
07.2022 - 09.2023
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