Kwaku Owusu Bempah
Braunstone,Leicestershire
Summary
Experienced social care professional specializing in support work. Dedicated to enhancing independence and quality of life for service users through personalized care and tailored support plans. Proficient in building positive relationships and effectively managing challenging behaviors to drive impactful outcomes.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Senior Support worker
Koda Heathcare Limited
Leicester
01.2023 - Current
- Coordinated effectively with medical professionals for superior patient care.
- Led team meetings aimed at improving service delivery across organisation.
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Escorted clients on external trips or appointments ensuring they received required services.
- Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Adopted person-centred approach in all aspects of care-giving.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
Senior IT officer
Wesley college Of Education
Kumasi, Ghana
10.2016 - 10.2022
- Support staff members with administrative tasks, reducing workload stress.
- Facilitated smooth running of operations through efficient task management.
- Compiled data to generate comprehensive reports.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Troubleshot hardware and software issues, prevented operational delays.
- Upgraded existing network infrastructure to facilitate better connectivity.
- Installed hardware and software, improved system performance.
Office clerk
Ghana Education Office
Brong Ahafo, Kwame Danso, Ghana
10.2015 - 10.2016
- Completed clerical duties including photocopying, faxing, mailing and filing documents to keep records organised.
- Managed agendas for upper management team meetings resulting in efficient time usage.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Wrote reports and correspondence from dictation and handwritten notes.
- Gathered information, created charts and produced reports for teachers and students
Education
Bachelor of Arts - Information Technology
University of Education, Winneba
Ghana 09.2011 - 09.2015
Skills
- Care coordination tools
- Network infrastructure
- IT administration
Development of care plans
- Medication management
- Nutritional planning
- Expertise in documentation
- Social support services
References
References available upon request.
Timeline
Senior Support worker
Koda Heathcare Limited
01.2023 - Current
Senior IT officer
Wesley college Of Education
10.2016 - 10.2022
Office clerk
Ghana Education Office
10.2015 - 10.2016
Bachelor of Arts - Information Technology
University of Education, Winneba
09.2011 - 09.2015
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