Summary
Overview
Work History
Education
Skills
Certification
Competence And Skills
Timeline
Generic

William Terry Kaledzi

Healthcare Assistant
London,Greater London

Summary

I am a highly motivated and experienced Senior Support Worker with over 6 years of cumulative dedicated service in both children and adult social care sector. My NVQ Level 3 Diploma in Health and Social Care, coupled with my practical experience, have equipped me with a comprehensive understanding of person-centered care principles and best practices. Throughout my career, I have consistently demonstrated a passion for empowering vulnerable people to live fulfilling lives. I am adept at building strong, trusting relationships with people we support, their families, and colleagues. My key strengths include: Person-Centered Approach: I am committed to developing and implementing individualized care plans that prioritize the unique needs, preferences, and aspirations of each person. Communication and Interpersonal Skills: I possess excellent communication skills, enabling me to effectively interact with individuals from diverse backgrounds and with varying needs. Teamwork and Collaboration: I thrive in a team environment and actively contribute to a positive and supportive workplace culture. Problem-Solving and Decision-Making: I am confident in my ability to assess situations, identify potential risks, and implement effective solutions. Professional Development: I am committed to continuous learning and actively seek opportunities to enhance my knowledge and skills. I am eager to advance my career and take on new challenges. My full UK driving license allows me to offer flexible and responsive support to people we support across different locations. I am confident that I can significantly contribute to your organization and am excited about the prospect of joining your team.

Experienced non-medical Care Provider offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Support Worker

Achieve Together
01.2023 - Current
  • Leading the shift and supervising support workers
  • Overseeing staff rotas ensuring they reflect the identified need for service delivery
  • Ensuring that staff receive support and guidance through induction and regular supervision.
  • Identifying any staff training needs and ensure that the rotas reflect these.
  • Monitoring and reviewing staff performance, and identify any areas for concern.
  • Contributing to the maintenance of all staff records, including annual leave, sickness and absences.
  • Undertaking appraisals for staff.

Senior Care Co-ordinator

Integral Focus Limited
02.2021 - Current
  • Organising the care team whilst considering the changing needs of residents.
  • Setting out the expectations for each shift and directing the team accordingly.
  • Promoting dignity, respect and choice for the people we support; ensuring that the care team work within this ethos at all times.
  • Being accountable to the Senior HCA on shift; ensuring that they are kept informed of any concerns or changes to the health and wellbeing of individual residents.
  • Ensuring that care and support is provided for the people in a timely way; upholding and improving standards of care delivery.
  • Ensuring that residents have daily opportunities for meaningful occupation and activity.
  • Ensuring that all care staff engage in the activity and occupation programme of the home; supporting the people’s involvement to enhance wellbeing and quality of life.
  • Administering medication should this be required due to the requirements of the home.
  • Upholding and embedding the company values and ethos at all times.
  • Acting as a role model and being a positive example to the care team at all times.
  • Having a good understanding of individual residents needs and be able to respond effectively and responsively to changing needs.
  • Ensuring all care is delivered to the highest possible standard.
  • Driving improvements in care delivery by upskilling the care team members, through observation and mentoring.
  • Supporting and mentoring new team members.
  • Ensuring the emotional and wellbeing of residents at all times.
  • Team work – covering team leader shifts when required with a flexible working pattern.
  • Promoting good communication among the team.
  • Enabling the Senior HCA protected time to complete designated responsibilities such as medication administration and care plan reviews.
  • Contributing to the care planning process for individual residents by sharing information with the Senior HCA about their needs, wishes and any changes that you have noted.

Support Worker

Pherelinks Home Care Services
11.2019 - 01.2021
  • Provided support to children with learning disabilities.
  • Ensuring that children are safeguarded and protected from abuse.
  • Engaged children in activities that will improve their cognition.
  • Supporting children with activities that will improve their learning.
  • Supported children with feeding.
  • Assisting children with their daily basic needs.
  • Supporting children with their up-keeping.

Sales Representative

Olive Heights Company Limited
01.2008 - 10.2019
  • Created brand awareness.
  • Maintained high customer satisfaction rate.
  • Increase in sales and achieving sales target.
  • Increase of product uptake at events and order generation.
  • Developed strategies for activation and new elements within existing activation.
  • Supervised and coordinated brand ambassadors for promotional events.
  • Planned and implemented awareness by developing programs to reach prospective clients.
  • Built and sustained business relationships with key accounts and brands.
  • Analyzed success of previous campaigns.
  • Educated customers about the product.

Manager/ Procurement Officer

EMMAREVR COMPANY LIMITED
12.2006 - 12.2008
  • Supervision and overseeing the entire production operations at the factory.
  • Procurement of all production needs at the factory.
  • Sourced for contracts for the company.
  • Involved with the marketing team of the company.

Education

Level 5 Diploma -

Adult and Social Care
05.2025

Level 3 Diploma - undefined

Adult and Social Care
02.2024

TVET Certificate Examination - undefined

Akwatia Technical/Voc. Institute
11.2006

Senior School Certificate Examination - WAEC

Preset Pacesetters Secondary School
06.2004

Skills

  • Strong interpersonal communication
  • Strong verbal and written communication
  • Proficient in compiling comprehensive reports
  • Commitment to supporting individuals
  • Offering individualized support
  • Effective leadership abilities
  • Team motivation skills
  • Thorough knowledge of organizational policies
  • Knowledge of medical regulations
  • Ability to maintain confidentiality
  • Patient-centered care
  • Computer literacy
  • Proficiency with Microsoft Office tools
  • Effective problem-solving abilities
  • Skilled in prioritizing tasks
  • Full UK driving licence
  • Personal care support

Certification

  • Care certificate (Understanding your role)
  • Care certificate (Your personal development)
  • Care certificate (Duty of care)
  • Care certificate (work in a person cantered way)
  • Care certificate (Equality and Diversity)
  • Care certificate (communication)
  • Care certificate (privacy and dignity)
  • Care certificate (Basic life support)
  • Care certificate (Communication)
  • Care certificate (Fluids and Nutrition)
  • Care certificate (Dementia Awareness)
  • Care certificate (Learning Disabilities Awareness)
  • Care certificate (Safeguarding Adults)
  • Care certificate (Health and Safety)
  • Care certificate (Handling information)
  • Care certificate (Infection Prevention control)

Competence And Skills

  • Excellent interpersonal skills and the ability to interact well with different kinds of people
  • Excellent verbal and written communication skills and the ability to prepare comprehensive reports
  • Passion for helping people and providing personalised care
  • Strong leadership and management skills and the ability to motivate others
  • In-depth understanding of the organisation’s policies and medical regulations
  • Ability to maintain a high level of confidentiality and respect for patients
  • Proficiency with computers and Microsoft office tools such as Word and Excel
  • Strong analytical skills and the ability to handle multiple tasks at a time
  • Ability to drive with a full UK driving licence

Timeline

Senior Support Worker

Achieve Together
01.2023 - Current

Senior Care Co-ordinator

Integral Focus Limited
02.2021 - Current

Support Worker

Pherelinks Home Care Services
11.2019 - 01.2021

Sales Representative

Olive Heights Company Limited
01.2008 - 10.2019

Manager/ Procurement Officer

EMMAREVR COMPANY LIMITED
12.2006 - 12.2008

Level 3 Diploma - undefined

Adult and Social Care

TVET Certificate Examination - undefined

Akwatia Technical/Voc. Institute

Senior School Certificate Examination - WAEC

Preset Pacesetters Secondary School

Level 5 Diploma -

Adult and Social Care
William Terry KaledziHealthcare Assistant