Garfield Tembo
Birmingham,West Midlands
Summary
Care professional with extensive experience in supporting individuals with daily living activities, ensuring comfort and safety. Skilled in developing personalised care plans, administering medication, and coordinating with healthcare providers. Strong communication skills, compassionate nature, and ability to handle challenging situations calmly and effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Support Worker
JNHG
Birmingham, West Midlands
07.2024 - Current
- Promoted a positive, respectful, and inclusive environment, valuing diversity among residents and staff.
- Conducted risk assessments in living environments to identify potential hazards and implemented safety measures.
- Assisted with personal care tasks, including bathing and dressing, while prioritising individual preferences and dignity.
- Managed challenging behaviour through de-escalation techniques and person-centred approaches.
- Fostered a safe, supportive environment, encouraging young people to express themselves and feel at ease.
- Recorded medication administration and observed side effects, ensuring compliance with prescription guidelines.
- Coordinated shifts and delegated responsibilities to facilitate smooth operations and optimal client care.
- Delivered personalised care plans for individuals with diverse needs, promoting independence and dignity.
Care Assistant
Real Life Options
Birmingham, West Midlands
01.2021 - 06.2024
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Conducted performance reviews, providing constructive feedback and personal development planPlanned employee workloads and delegated tasks strategically to meet the needs of vulnerable adults.
- Collaborated with healthcare professionals to ensure a holistic approach to the health and social care of older adults.
- Liaised with other professionals to achieve optimum rehabilitation and facilitate planned support packages across health and social care.
- Conducted research to stay informed on the latest developments in health and social care, enriching educational content.
- Assessed team performance to inform management decisions and drive team alignment with organisational goals.
- Assisted with daily living activities, promoting independence amongst elderly clients.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Provided emotional support and companionship, building trusting relationships.
- Engaged in respectful communication, respecting the dignity of those in care.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Provided personalised care and support to residents, enhancing their quality of life.
- Participated in training sessions, continuously improving care techniques and knowledge.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Assisted in the implementation of care plans, tailored to individual needs.
- Coordinated with family members, providing updates and involving them in care decisions.
- Conducted risk assessments to identify potential hazards within the care setting.
- Facilitated social activities, encouraging interaction and community within the care home.
- Administered medication under supervision, adhering to strict healthcare guidelines.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
- Monitored and recorded vital signs, contributing to health assessments and care plans.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Collaborated with healthcare professionals to deliver integrated care services.
- Advocated for residents' rights and wellbeing, ensuring their voices were heard.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Monitored supply usage and reported low-stock items to proactively replenish inventory.
- Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
- Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
- Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
- Readied treatment rooms and patient beds to reduce backlogs and support timely interventions.
- Contributed to case management processes on general ward, assisting with charting and patient intake.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Supported client mental health with reading, games and activities.
- Organised schedules of medications, meals, medical appointments.
- Supported high-care clients during mealtimes by offering feeding assistance.
- Administered medications to clients unable to self-administer.
- Completed activities of daily living for clients unable to manage personal hygiene.
- Assisted clients with domestic tasks, grocery shopping and pet care.
- Informed supervisors of key changes in client conditions and behaviours.
- Aided clients with morning and evening routines to help establish independence and autonomy.
- Maintained detailed health records to report on progress or decline.
- Maintained supply of healthy ingredients, snacks and meal options for clients.
- Cared for clients wounds with regular cleanings and dressing changes.
- Supported clients during outings and appointments, providing transportation and mobility assistance.
- Coordinated regular exercise for clients to support health and wellness goals.
- Helped clients maintain social connections, transporting to personal meetings or on outings.
- Provided care to patients in person and over phone for daytime and nighttime needs.
Education
NVQ Level 5 - Nurse Associate
Birmingham City University
Birmingham01-2021
Skills
- Risk assessment
- Medication administration
- Team leadership
- Care planning
- Challenging behaviour management
- Client relationship management
- Communication skills
- Multidisciplinary collaboration
- Data protection compliance
- Emergency response coordination
- Personal care assistance
- Crisis intervention
- Health monitoring
- Training and development
- Advocacy for clients
- Basic life support training
- Confidentiality legislation knowledge
- Record-keeping
- Health and Safety Compliance
- Effective communication
- Hygiene awareness
- Hygiene management
- Person-centred care
- Safeguarding policy knowledge
- Vulnerable adults protection
- Manual handling
- Meal and snack preparation
- Safeguarding vulnerable adults' rights
- Positive outlook
- Understanding of safeguarding policies
- Learning disability awareness training
- Training and mentorship
- Dress/toileting sling operation
- Record-keeping and documentation
- Staff supervision
- Person-Centred Approach
- Patience in difficult situations
- Medicine administration
- Medication planning and record-keeping
- People-Centred approach
- Record management
- Routine oversight
- Activity planning and management
- Respectful attitude
- Patient relations
- Reliability
- Emotional support and companionship
- Medication assistance
- Dignity maintenance
- Support for disabled individuals
- Empathetic communication
- Staff training
- Housework and cleaning
- Behavioural observation
- Sensitivity towards cultural diversity
- Elderly mobility assistance
- Dementia and Alzheimer care
- Issue reporting procedures
- Building trust relationships
- Critical incident stress debriefing
- Food hygiene certification
- Health assessments
- Rehabilitation
- Group leadership
- Incontinence management
- Epilepsy medication assistance
- Compassionate care
- Dietary management and feeding
- Person-centred practice
- Excellent verbal and written communication
- Social skills development
- Confidentiality respect
- Client-centred approach
- Nutrition knowledge
- Practical decision making
- Client support
- Risk assessment execution
- Patient advocacy
- Motivational leadership
- Sensitive problem identification
- Disability support planning
- Dementia care
- Breakaway techniques
- Emotional resilience
- Ethical judgement
- Computer literate
- Community integration
- Autism specialisation
- Care team coordination
- Healthcare software proficiency
- Calming technique implementation
- Clinical governance understanding
- Basic nursing care
- First aid expertise
- Personal care support
- Quality control
- Equipment maintenance
- Process optimization
- Safety compliance
- Problem solving
- Fast thinking
- Creative thinking
- Hand tool expertise
- Assembly line proficiency
- Safety awareness
- Workplace cleanliness maintenance
- Time-management
- Decision making
- Team player
- Verbal communication
- Materials identification
- Proactive and efficient
- Material handling
- Production line collaboration
- Coordination
- Production line quality control
Certification
- Level 2, 3, 4 in health and social care.
- Health and social care Diploma.
- Full British Drivers Licence.
Hobbies and interests
- I enjoy watching the Liverpool Football Team.
- Spending quality time with family and friends.
- Reading.
- Watching movies.
- Travelling.
- Gardening.
- Driving to new places.
- Politics.
Timeline
Senior Support Worker
JNHG
07.2024 - Current
Care Assistant
Real Life Options
01.2021 - 06.2024
NVQ Level 5 - Nurse Associate
Birmingham City University