Kwabena Nyarkoh
London
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding how to effectively work in a team.
Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Customer Assistant
Boots UK
Streatham, Lambeth
2024.07 - 2024.08
- Assisted customers with product inquiries and provided tailored recommendations to enhance shopping experience.
- Maintained cleanliness and organisation of store displays to create an inviting atmosphere for shoppers.
- Collaborated with team members to replenish stock and ensure shelf availability for popular products.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Informal SEN Support Experience with family member
informal
2016.08 - 2021.08
- Provided support (including incorporating daily activities, transitioning from activities to homework, etc.) to my cousin diagnosed with ASD, adapting communication to suit their needs
- Encouraged social interaction and positive behaviour through many activities
- Had to adjust to communicating with them at a young age
Education
GCSEs -
Bishop Thomas Grant School
Streatham, Lambeth 2020.09 - 2022.06
Foundation Degree in Science - Biomedical Sciences
University of Surrey
Guildford, Surrey 2024.09 - 2028.07
GCSEs - Health and Social Care
Bishop Thomas Grant School
Streatham, Lambeth 2020.09 - 2022.01
A-Levels -
Bishop Thomas Grant School
Streatham, Lambeth 2022.09 - 2024.06
Skills
- Communication skills
- Patience
- Inventory management
- Customer care skills
- Teamwork
- Laboratory techniques
- Attention to detail
- Understanding of ASD
- Empathy
Languages
German
Intermediate
Twi
Native
English
Fluent
Affiliations
- Researching things about science (biology, chemistry etc.)
- __________________________________________________________________
- Watching science documentaries - enhancing my understanding of different concepts in science (e.g blood disorders, stem cells etc.) This interest also strengthens my curiosity, analytical thinking, and ability to understand complex information, which helps me approach tasks with a thoughtful and problem‑solving mindset
- __________________________________________________________________
- Playing table tennis and football - contributing to my emphasis in teamwork and attention to detail. These sports also strengthen my resilience, discipline, and ability to stay calm and organized in fast‑paced situations.
References
References available upon request.
Timeline
Foundation Degree in Science - Biomedical Sciences
University of Surrey
2024.09 - 2028.07
Customer Assistant
Boots UK
2024.07 - 2024.08
A-Levels -
Bishop Thomas Grant School
2022.09 - 2024.06
GCSEs -
Bishop Thomas Grant School
2020.09 - 2022.06
GCSEs - Health and Social Care
Bishop Thomas Grant School
2020.09 - 2022.01
Informal SEN Support Experience with family member
informal
2016.08 - 2021.08