Ceriann Small

Store assistant

Aldi

Risca, Caerphilly County Borough

11.2007 - Current

Assisted customers, resulting in a positive shopping experience.
Followed standard operating procedures strictly enforcing company policies and standards.
Ensured products' freshness by regularly checking and removing expired items.
Coordinated with team members for smooth store operation.
Maintained store cleanliness for an appealing shopping environment.
Processed transactions swiftly to reduce customer waiting time.
Supported colleagues during peak hours for efficient checkout process.
Directed customers towards desired merchandise successfully reducing search time.
Received deliveries timely, ensuring rapid shelf restocking.
Carried out price checks accurately for correct billing at the till point.
Handled complaints efficiently, ensuring customer satisfaction.
Monitored shop floor consistently to deter thefts and losses.
Arranged displays attractively, driving impulse purchases.
Improved product availability by effectively restocking shelves.
Enhanced customer service by responding promptly to queries.
Managed inventory effectively to prevent stock shortages.
Guided customers to locate products or alternative items.
Covered extra shifts and maintained flexible schedule to achieve store goals.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
Worked energetically to maintain efficient operations during peak trading hours.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Updated product labelling and pricing to reflect discounts and offers.
Operated cash registers with accuracy and processed cash and card transactions.
Fostered positive relationships with customers to enhance loyalty and retention.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Completed opening and closing duties in line with established schedule.
Resolved customer complaints and process issues with proactive problem-solving skills.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Maintained impeccably high standards store presentation and hygiene through cleaning.
Received and processed product returns.
Delivered personalised customer service with a smile to promote return custom.
Displayed promotional material on storefronts to attract shoppers.
Supervised junior staff activities and kept shop operational.
Engaged customers to enhance in-store experience and provide outstanding customer service.
Accepted card, cash and cheque payments in POS register system.
Organised displays to promote inventory and encourage customer purchases.
Requested and checked customer IDs at checkout for age-restricted products.
Tagged products quickly and accurately with price tags and stickers.
Helped customers obtain specialised help for refunds and exchanges.
Prepared orders for customers with bagged and boxed items.
Inspected products for damages and expiry dates before processing refunds.
Totalled bills using maths skills and maintained accurate till count.
work as part of a team aswell as individually and independently using my own initiative
multitasking skills

Summary

Overview

Work History

Store assistant

Cafe Assistant

Education

GCSEs -

Skills

Affiliations

Languages

References

Timeline

Store assistant

Cafe Assistant

GCSEs -

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