Konrad Wiorkiewicz
Brighton,Brighton and Hove
Summary
Offering strong background in customer service and sales, with keen eye for detail and genuine passion for jewellery and fashion. Knowledgeable about building relationships with clients, providing tailored advice, and managing sales transactions from a senior sales association. Ready to use and develop communication, interpersonal, and organisational skills in a sales role. Committed to enhancing in-store experience through deep product knowledge and keen eye for detail.
Overview
8
8
years of professional experience
Work history
Games Art & Design Ambassador
University of Brighton
Brighton, Brighton and Hove
2025.05 - Current
- Demonstrated respect, friendliness, and a willingness to help with any questions about the course with professionalism.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
- Helped in the course's parent presentation + Q/A using communication and charisma to convince 50 parents of potential students on why they should enrol on the course.
Retail
Swarovski
Peterborough, Cambdridgeshire
2021.10 - 2023.06
- Improved productivity by introducing new work processes within retail team.
- Managed merchandise displays, resulting in organised and attractive retail presentation.
- Supported training initiatives for retail staff on merchandising techniques, enhancing their skills and knowledge.
- Aided in training new staff members, helping them acclimate quickly to the retail environment.
- Targeted upselling strategies employed; increased sales of salon retail products.
- Adapted quickly to a fast-paced retail environment, contributing to business operations.
Teacher Assistant
Highlees Primary School
Peterborough, Cambridgeshire
2017.04 - 2017.05
- Facilitated group activities, fostering collaboration and teamwork amongst students.
- Established positive classroom environment through effective behaviour management strategies.
- Helped maintain safe school environment following health and safety guidelines strictly.
- Assisted in creating interactive whiteboard presentations for engaging lessons.
- Supported children with special needs to achieve personal goals.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
Education
Certificate of Higher Education - Game's Art & Design
University of Brighton
Brighton 2023.09 -
A-Levels - Art & Design Level 3
New College Stamford
Stamford, Lincolnshire 2018.09 - 2021.07
Skills
- Communication in retail environment
- Retail security procedures
- Retail environment awareness
- Confident Communication
- Communication diplomacy
- Sales persuasion
- Upselling
- Positive attitude
- Complaint handling
Affiliations
- Fashion and Jewellery
- Meeting new people + connections
- Hiking and long walks.
- Making people laugh
Timeline
Games Art & Design Ambassador
University of Brighton
2025.05 - Current
Certificate of Higher Education - Game's Art & Design
University of Brighton
2023.09 -
Retail
Swarovski
2021.10 - 2023.06
A-Levels - Art & Design Level 3
New College Stamford
2018.09 - 2021.07
Teacher Assistant
Highlees Primary School
2017.04 - 2017.05