Summary
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

ITTESAM SHAHID

Neasden,Brent

Summary

Experienced retail professional with comprehensive expertise in merchandise displaying, stock management, and customer service. Demonstrates proficiency in retail software and order processing, ensuring efficient operations and enhanced customer satisfaction. Skilled in visual merchandising and space optimisation, contributing to effective product placement strategies and shrinkage reduction techniques. Adept at handling equipment use and cash handling, with a proactive attitude towards achieving sales targets. Career goals include advancing within the retail industry to drive innovative solutions for improved store performance.

Self-disciplined professional with exemplary preciseness and organisation skills. Possesses strong interpersonal skills and known to increase customer loyalty and retention. Fit to lift heavy objects and fill shelves.

Organised student seeking methodical position in stacking shelves. Excited to assist customers and team. Comfortable with structured tasks and standing for long periods of time.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Dedicated cashier and restocker, highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Work history

Cashier

Costcutter
London, Harrow
10.2025 - 12.2025
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Coordinated with team members for smooth shift transitions.
  • Collaborated closely with store management for daily operations success.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Balanced till at end of day, maintaining accurate records.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Maintained clean and organised workspace to ensure efficient service.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Processed payments swiftly for improved customer experience.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Kept checkouts areas and general store clean and orderly.
  • Scanned products quickly, memorising codes and prices for unmarked products.
  • Helped customers to pack away shopping for improved customer experience.
  • Reduced customer wait times through optimised checkout processes.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Displayed and restocked merchandise by following brand guidelines.
  • Counted change correctly and issued customer receipts.
  • Handled currency payments, secured funds in register and prepared deposits at end of day.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Assisted with cashier close-down by counting drawer change and processing vouchers.
  • Checked customer ID when selling age-restricted items, following store policy.

Restocker

costcutter
London, Harrow
10.2025 - 12.2025
  • Oversaw receipt of new merchandise and ensured proper storage in the storage room.
  • Coordinated restocking efforts for efficient inventory management.
  • Placed orders for new stock when necessary, avoiding shortages.
  • Handled fragile items carefully during restock to prevent damage.
  • Complied with company policies regarding stock handling, maintaining high standards.
  • Delivered exceptional customer service by swiftly locating requested items in stock room.
  • Kept detailed records of inventory, facilitating accurate restocking.
  • Collaborated with sales team to understand stock needs better.
  • Conducted regular checks on expiry dates of products, avoiding sale of outdated items.
  • Facilitated smooth flow of goods from backroom to shop floor, minimising customer wait times.
  • Provided efficient customer service whilst performing restock duties.
  • Maintained clean and organised work environment to enhance productivity.
  • Monitored shelf life of perishable goods regularly to ensure freshness is maintained.
  • Ensured correct product placement, enhancing visual appeal of store.
  • Assisted with pricing and labelling tasks as part of the stocking process.
  • Aided in reducing out-of-stock situations by timely restocking shelves.
  • Kept store tidy to maintain cleanliness and quality standards.
  • Stocked and faced-up shelves to create eye-catching displays and present merchandise effectively.
  • Arranged shelves to increase visibility and accessibility of products.
  • Rotated stock and checked sell by dates to minimise wastage.
  • Moved cages onto shop floor with minimal disturbance to customers.
  • Minimised waste through effective stock rotation, organising goods according to expiry date.
  • Examined expiry dates to avoid spoilage of products.
  • Monitored shelves for faulty, damaged or out-of-date stock and followed appropriate procedures.
  • Received daily deliveries, checking items to ensure quality standards.
  • Recycled boxes and packaging to support sustainability.
  • Managed warehouse storage for easy access during restocking process
  • Repositioned shelves and display to showcase fast-selling product.
  • Located and retrieved requested products on shop floor and in storage areas.
  • Sorted and distributed incoming merchandise to display stock.
  • Assisted in accurate counting of goods to promote effective inventory management.
  • Inspected delivery product quality and quantities.
  • Priced merchandise and verified accuracy of amount.
  • Rotated and discounted products to maximise sales before sell-by dates.
  • Replaced stock on empty and low-quantity shelves.
  • Stacked items neatly to create presentable shop displays.
  • Cleaned shelves, signs and aisle floors.
  • Removed items with exceeded expiry dates for disposal.
  • Organised goods to clearly display labels, prices and features.
  • Updated shelf prices and labels in line with store procedures.
  • Arranged items in order of use-by dates to reduce stock waste.
  • Relocated misplaced stock to correct shelf.
  • Reported delivery damages to senior staff for quick resolution.

Education

Bachelor of Science - Computer science

London South Bank University
London, England
10.2025 -

Skills

  • Communication in retail environment
  • Handling equipment use
  • Patience and tolerance
  • Product placement strategies
  • Time efficiency
  • Retail software knowledge
  • Shelving techniques
  • Barcode scanning
  • Cash handling
  • Customer Service
  • Invoice processing
  • Stock management
  • Inventory software proficiency
  • Goodtill POS system
  • Self motivated
  • Efficient multitasking
  • Problem solving

Affiliations

  • Like to watch movies in my leisure time

Languages

English
Advanced

Timeline

Cashier

Costcutter
10.2025 - 12.2025

Restocker

costcutter
10.2025 - 12.2025

Bachelor of Science - Computer science

London South Bank University
10.2025 -
ITTESAM SHAHID