
Experienced Business Administrator with over 4 years of office and work from home experience, specialized in administrative work, data analysis, record keeping and problem solve skill. Proven efficiency with an ability to learn quickly and comfortably working different computer software program. Confidently communicating with others and give professional customer service. Able to work independently, prioritising task effectively and multitask under stressful situations.
Managing the admissions and registration process, ensuring accurate data entry and record maintenance.
Professionally answering enquiries via phone, email, and in person, and providing clear communication.
Accurately maintaining confidential student and staff records, and keeping them organised for management use.
Verify information and double-check the data for integrity, and resolve any missing or unclear details; contact individuals via phone or email to clarify information when required.
Organise meetings, prepare documents, maintain records, and take minutes, based on that create an action plan for supporting management.
Process fees and maintain records of purchasing supplies for budget meetings.
Built and presented interactive dashboards and reports to support business decision-making.
Extracted and transformed data from different databases using Structured Query Language and Power Query.
Analysed a large set of data using different IT systems, including Excel and BI software, to identify inconsistencies and data quality issues.
Worked closely and maintained clear communication with business stakeholders to help them find the right decision for business improvement.
documented each step of the process and shared my knowledge with team members.