Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kimberley Pearman

Loughborough,Leicestershire

Summary

Empathetic professional with a strong ability to understand and address the needs of others. Proven experience in both the care industry and hospitality, ensuring high levels of customer satisfaction. Committed to fostering positive relationships and delivering exceptional service in all roles.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work history

Bar staff member

Spot on leisure
Loughborough, Leicestershire
2019.03 - Current

Supervised customer service operations by serving food and drinks efficiently.
Managed placement of items on pool and snooker tables to enhance customer experience.
Clarified pricing structure for table use to ensure transparency.
Prepared and presented basic pub food items maintaining quality standards.
Oversaw cleanliness protocols, including mopping and dismantling equipment for thorough cleaning.
Coordinated beer deliveries, ensuring orderly stock management within cellar for staff accessibility.

Domiciliary care assistant

Jamax
Loughborough, Leicestershire
2018.02 - 2019.03

Provided personal care for clients, including assistance with bathroom use, showering, and dressing.

Conducted household cleaning, laundry, and cooking tasks.

Accompanied clients on outings and assisted with grocery shopping.

Supported clients with medication management.

Support worker

Affinity Trust
Loughborough, Leicestershire
2015.12 - 2018.01

Oversaw personal care for adults with diverse mental and emotional needs including ASD, ADHD, blindness, and epilepsy.
Coordinated day trips and recreational activities to enhance client engagement.
Administered medication management to support client health and wellbeing.

Domiciliary care assistant

Jamax
Loughborough, Leicestershire
2014.08 - 2015.12

Provided personal care for clients, including assistance with bathroom use, showering, and dressing.

Conducted household cleaning, laundry, and cooking tasks.

Accompanied clients on outings and assisted with grocery shopping.

Supported clients with medication management.

during this time i was also trained in hoist use and stoma (colostomy bags) care.

Domiciliary care assistant

Caremark
Loughborough, Leicestershire
2013.08 - 2014.08

Provided personal care for clients, including assistance with bathroom use, showering, and dressing.

Conducted household cleaning, laundry, and cooking tasks.

Accompanied clients on outings and assisted with grocery shopping.

Supported clients with medication management.

Bus escort

Victoria house day centre
Loughborough, Leicestershire
2012.02 - 2013.08

Assisted elderly service users with transportation from homes to day centre in morning and return journey in evening.
Supported safe transfers for wheelchair-bound service users to and from the bus.
Provided care and empathy to service users with mental health conditions, including Alzheimer's and dementia.
provided personal care at day centre to uphold dignity and trust of service users.

Retail sales associate

Home Bargains
Loughborough, Leicestershire
2007.10 - 2010.12
  • Operated till systems correctly, ensuring accurate transactions.
  • Collaborated with team members for efficient store operations.
  • Managed stock levels for optimal store performance.
  • Dealt with returns, ensuring customer satisfaction.
  • Facilitated smooth checkout process, reducing wait times for customers.

Education

GCSEs - english, maths, health and social care

burliegh collage
loughborough
2005.08 - 2007.07

NVQ Level 2 - health and social

babcock
Loughborough
2012.06 - 2013.03

NVQ Level 3 - health and social

affinity trust
Loughborough
2016.04 - 2016.10

Skills

  • Basic mathematics
  • Patience and tolerance
  • Time-Efficient service
  • Handling customer complaints
  • Cash handling
  • Customer Service
  • Food preparation
  • Verbal communication
  • Disability understanding
  • Resilience in stressful situations
  • Childcare proficiency
  • Home visit competency
  • Palliative care knowledge
  • Domestic duties fulfilment
  • Dignity respect
  • Patience and composure
  • Communication with families

Affiliations

  • Im a mother of 3 children, 1 of which has ASD and ADHD so we do lots of differnet things including days out to parks such as bradgate. i enjoy baking, gardening, decorating. having weekends down the coast, enjoying the beach

Timeline

Bar staff member

Spot on leisure
2019.03 - Current

Domiciliary care assistant

Jamax
2018.02 - 2019.03

NVQ Level 3 - health and social

affinity trust
2016.04 - 2016.10

Support worker

Affinity Trust
2015.12 - 2018.01

Domiciliary care assistant

Jamax
2014.08 - 2015.12

Domiciliary care assistant

Caremark
2013.08 - 2014.08

NVQ Level 2 - health and social

babcock
2012.06 - 2013.03

Bus escort

Victoria house day centre
2012.02 - 2013.08

Retail sales associate

Home Bargains
2007.10 - 2010.12

GCSEs - english, maths, health and social care

burliegh collage
2005.08 - 2007.07
Kimberley Pearman