
Empathetic professional with a strong ability to understand and address the needs of others. Proven experience in both the care industry and hospitality, ensuring high levels of customer satisfaction. Committed to fostering positive relationships and delivering exceptional service in all roles.
Supervised customer service operations by serving food and drinks efficiently.
Managed placement of items on pool and snooker tables to enhance customer experience.
Clarified pricing structure for table use to ensure transparency.
Prepared and presented basic pub food items maintaining quality standards.
Oversaw cleanliness protocols, including mopping and dismantling equipment for thorough cleaning.
Coordinated beer deliveries, ensuring orderly stock management within cellar for staff accessibility.
Provided personal care for clients, including assistance with bathroom use, showering, and dressing.
Conducted household cleaning, laundry, and cooking tasks.
Accompanied clients on outings and assisted with grocery shopping.
Supported clients with medication management.
Oversaw personal care for adults with diverse mental and emotional needs including ASD, ADHD, blindness, and epilepsy.
Coordinated day trips and recreational activities to enhance client engagement.
Administered medication management to support client health and wellbeing.
Provided personal care for clients, including assistance with bathroom use, showering, and dressing.
Conducted household cleaning, laundry, and cooking tasks.
Accompanied clients on outings and assisted with grocery shopping.
Supported clients with medication management.
during this time i was also trained in hoist use and stoma (colostomy bags) care.
Provided personal care for clients, including assistance with bathroom use, showering, and dressing.
Conducted household cleaning, laundry, and cooking tasks.
Accompanied clients on outings and assisted with grocery shopping.
Supported clients with medication management.
Assisted elderly service users with transportation from homes to day centre in morning and return journey in evening.
Supported safe transfers for wheelchair-bound service users to and from the bus.
Provided care and empathy to service users with mental health conditions, including Alzheimer's and dementia.
provided personal care at day centre to uphold dignity and trust of service users.