Kieran O'Brien
Eastbourne,East Sussex
Summary
Dynamic professional with expertise in business development and brand management, demonstrating an excellent work ethic and adaptability. Proven track record in employee training and customer service, fostering team leadership and resourcefulness. Committed to leveraging skills to drive organisational success and growth.
Overview
5
5
years of professional experience
1
1
years of post-secondary education
1
1
Certification
Work history
Company director
KJOB LTD
Eastbourne, East Sussex
03.2024 - Current
- Optimised financial performance with rigorous cost control measures.
- Developed innovative strategies, leading to market dominance.
- Managed high-profile projects to successful completion within deadlines.
- Guided board meetings for informed decision making at the executive level.
- Achieved sustainable growth by fostering an inclusive work culture.
- Enhanced company image by implementing a comprehensive brand strategy.
- Delivered training programmes enhancing employee skillsets.
- Negotiated contracts to secure favourable terms for the company.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Established a secure and welcoming community environment in what was once termed as 'spit and sawdust, workmen's pub'.
- Directed day-to-day operations, coordinating with staff and management to uphold staff and customer welfare and satisfaction.
- Facilitated comprehensive behind-the-scenes administrative operations, covering financial structuring and forecasting, creative development, marketing and digital marketing initiatives, entertainment management, and the management of all licensable activities.
- Reduced staff turnover by !00%
- Diminished negative incidents on premises, strengthening new positive company image
- Increased diversity in staff and patrons
- Increased customer safety and comfort by significantly reducing the number of incidents involving illegal substances and violent outbursts
Bar manager
Pigster inns LTD
Eastbourne, East Sussex
09.2023 - 03.2024
- Monitored stock levels to avoid any potential shortages during peak hours.
- Improved staff performance through regular feedback sessions and training programmes.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Promoted special offers and events via social media platforms boosting brand visibility.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Mentored junior staff members fostering a supportive work atmosphere.
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Elevated bar profits by 25% through cultivating connections with local community
- Prepared rotas to achieve stable coverage while minimising payroll costs.
Senior bartender
Pigsterinns LTD
Seaford, East Sussex
08.2021 - 09.2023
- Organised special events at the bar including tastings, theme nights and promotional parties for increased patronage.
- Enhanced customer experience through expert knowledge of spirits, wines and beers.
- Trained fellow staff members on drink preparation, resulting in consistent quality.
- Raised profitability through strategic upselling techniques.
- Delivered exceptional service during peak trading hours whilst maintaining composure and professionalism.
- Maintained a clean bar area, promoting a safe and hygienic environment.
- Exhibited ability to work under pressure maintaining high standards despite heavy rush.
- Liaised effectively with kitchen staff for seamless food and beverage service coordination.
- Developed new cocktail recipes to enhance the menu selection.
- Adhered strictly to licensing regulations, ensuring responsible alcohol service at all times.
- Increased repeat business through attentive customer service and relationship building.
- Demonstrated flexibility in handling various shifts including weekends holidays as required.
- Refused drinks service to guests without appropriate proof of age.
- Completed end-of-day cleanup to reset bar for next day.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Skilled labourer
AM Windows
Seaford, East Sussex
09.2020 - 08.2021
- Conducted routine inspections of work areas, maintaining high safety standards at all times.
- Completed projects within given timeline through diligent labour efforts.
- Contributed to team cohesion with effective communication skills.
- Managed inventory levels of construction materials, avoiding unnecessary delays in work progress.
- Ensured clean site with regular debris removal.
- Achieved precise measurements for accurate construction using professional tools.
- Executed painting assignments, enhancing aesthetic appeal of completed projects.
- Demonstrated punctuality by arriving to work sites on time.
- Utilised power tools to expedite job completion times.
- Loaded and unloaded supplies, ensuring smooth logistics on site.
- Assisted in transporting materials to increase workflow efficiency.
- Mixed, poured and leveled concrete
- Stored, maintained and cleaned construction equipment.
Education
NVQ Level 1 - General Data Protection Awareness
CPL Learning
Eastbourne, East Sussex 05.2025 - 05.2025
GCSEs - English language
Seaford head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - English literature
seaford head
seaford 09.2015 - 03.2020
GCSEs - Mathematics
seaford head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - physics
seaford head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - Biology
seaford head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - Chemistry
Seaford head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - Media studies
Seaford Head
Seaford, East Sussex 09.2017 - 03.2020
GCSEs - Philosophy and ethics
Seaford Head
Seaford, East Sussex 09.2015 - 03.2019
GCSEs - History
Seaford Head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - IT
Seaford Head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - French
Seaford Head
Seaford, East Sussex 09.2015 - 03.2020
GCSEs - Effective digital working practices
Seaford Head
Seaford, East Sussex 09.2015 - 03.2020
NVQ Level 2 - Boxing Coaching
England boxing
Eastbourne, East Sussex 09.2021 - 09.2021
NVQ Level 2 - Personal/alcohol Licence
Highfield qualifications
Seaford, East Sussex 02.2023 - 02.2023
NVQ Level 1 - Cellar management
Greene King
Bury St Edmunds, Suffolk 01.2024 - 01.2024
NVQ Level 1 - Age verification
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- bar products
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cellar practices
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cellar premises
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cleaning beer lines
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- conditioning cask
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- maintenance and hygiene
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - cellar to glass - end assessment
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - cocktails - top tips and standards
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Spirit and cocktail service - glassware for spirits
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
spirit and cocktail service - pouring and building spirit based drinks
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Spirit and cocktail service - preparing garnishes for spirit based drinks
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Allergen awareness, including Natasha's Law
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
Spirit and cocktail service - setting up spirit station
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Hazard analysis and critical control point
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - conflict management
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Disability awareness
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Drink spiking awareness
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Effective time management
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Fire safety awareness
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 2 - Food safety awareness
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Guest excellence
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - LGBTQ awareness
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Modern slavery
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Slips, trips and falls
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
NVQ Level 1 - Award for licensed premises (ALPS)
CPL learning
Eastbourne, East Sussex 05.2025 - 05.2025
A-Levels - criminology
east sussex college group
Lewes, East Sussex 09.2020 - 05.2021
Skills
- Business development
- Brand management
- Excellent work ethic
- Employee training
- Customer Service
- Team Leadership
- Resourcefulness
- Adaptability
Certification
Personal license February 2023
Affiliations
- Dance and music
- Health and fitness
- Nutrition and cooking
- Beauty and makeup
- Fashion
References
References available upon request.
Timeline
NVQ Level 1 - General Data Protection Awareness
CPL Learning
05.2025 - 05.2025
NVQ Level 1 - Age verification
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- bar products
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cellar practices
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cellar premises
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- cleaning beer lines
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- conditioning cask
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Cellar to glass- maintenance and hygiene
CPL learning
05.2025 - 05.2025
NVQ Level 1 - cellar to glass - end assessment
CPL learning
05.2025 - 05.2025
NVQ Level 1 - cocktails - top tips and standards
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Spirit and cocktail service - glassware for spirits
CPL learning
05.2025 - 05.2025
spirit and cocktail service - pouring and building spirit based drinks
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Spirit and cocktail service - preparing garnishes for spirit based drinks
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Allergen awareness, including Natasha's Law
CPL learning
05.2025 - 05.2025
Spirit and cocktail service - setting up spirit station
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Hazard analysis and critical control point
CPL learning
05.2025 - 05.2025
NVQ Level 1 - conflict management
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Disability awareness
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Drink spiking awareness
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Effective time management
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Fire safety awareness
CPL learning
05.2025 - 05.2025
NVQ Level 2 - Food safety awareness
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Guest excellence
CPL learning
05.2025 - 05.2025
NVQ Level 1 - LGBTQ awareness
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Modern slavery
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Slips, trips and falls
CPL learning
05.2025 - 05.2025
NVQ Level 1 - Award for licensed premises (ALPS)
CPL learning
05.2025 - 05.2025
Company director
KJOB LTD
03.2024 - Current
NVQ Level 1 - Cellar management
Greene King
01.2024 - 01.2024
Bar manager
Pigster inns LTD
09.2023 - 03.2024
NVQ Level 2 - Personal/alcohol Licence
Highfield qualifications
02.2023 - 02.2023
NVQ Level 2 - Boxing Coaching
England boxing
09.2021 - 09.2021
Senior bartender
Pigsterinns LTD
08.2021 - 09.2023
Skilled labourer
AM Windows
09.2020 - 08.2021
A-Levels - criminology
east sussex college group
09.2020 - 05.2021
GCSEs - Media studies
Seaford Head
09.2017 - 03.2020
GCSEs - English language
Seaford head
09.2015 - 03.2020
GCSEs - English literature
seaford head
09.2015 - 03.2020
GCSEs - Mathematics
seaford head
09.2015 - 03.2020
GCSEs - physics
seaford head
09.2015 - 03.2020
GCSEs - Biology
seaford head
09.2015 - 03.2020
GCSEs - Chemistry
Seaford head
09.2015 - 03.2020
GCSEs - Philosophy and ethics
Seaford Head
09.2015 - 03.2019
GCSEs - History
Seaford Head
09.2015 - 03.2020
GCSEs - IT
Seaford Head
09.2015 - 03.2020
GCSEs - French
Seaford Head
09.2015 - 03.2020
GCSEs - Effective digital working practices
Seaford Head
09.2015 - 03.2020
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