Kieran Crow
LEEDS
Summary
Versatile professional with a strong track record in team-oriented roles and operational management. Expertise in organizing team schedules and performing financial audits on a monthly basis. Confident in utilizing technology and eager to embrace new challenges. Active lifestyle supports physical demands of various job functions.
Overview
16
16
years of professional experience
Work history
Senior support worker
Catholic Care
Leeds
2024.09 - Current
- Led team meetings aimed at improving service delivery across organisation.
- • Oversaw staff scheduling, supervisions, and financial reporting, while conducting weekly and monthly audits to maintain high standards of accountability and performance.
- Conducted risk assessments consistently, minimising potential hazards.
- Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
Support worker
Community Links
Leeds
2023.08 - 2024.08
- Conducted client assessments to determine personal or social issues.
- Contributed to pre-release and release planning.
- Evaluated programme effectiveness by monitoring and reporting on client progress.
- Encouraged service users to be independent and active members of society.
Activities Coordinator & healthcare assistant
NHS
Cambridge, Cambridgeshire
2021.03 - 2023.08
- Organised and implemented exciting activity programmes that engaged participants effectively.
- Established trust and rapport with service users and families through effective communication and active listening skills.
- Enhanced patient well-being through conducting therapy sessions that offer emotional support and address concerns.
- Facilitated individual and group therapy sessions to address patient issues and provide emotional and physical support.
Holiday Representative
Wasteland Ski
Durham
2018.10 - 2019.02
- Ensured guests received an excellent first impression by providing a warm and friendly welcome to them when greeting them outside their university at the start of their holiday.
- Ensuring all guests were accounted for and behaving appropriately during the 22+ hour coach journey to the resort.
- Ensured enjoyable customer experiences on their holiday by going the extra mile to accommodate needs.
- Conducting Room rounds each night updating guests on planned events, local entertainment, customer satisfaction and individual needs
- Night patrol duty directing our guest to bars, nightclubs and concerts held during the week, Ensuring everyone having fun and returning home safely.
Admin
Quality Protects Children
Liverpool, Merseyside
2018.05 - 2018.11
- Handled client correspondence and internal communications in professional manner.
- Received, sorted and directed incoming mail to maintain good communication channels within the office and our homes.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Organised and stored hardcopy files.
- Booked and coordinated equipment maintenance to meet operational needs for children's homes under our care.
- Organised, prepared and cleaned down function hall for training purposes
Admin and Graphic designer
Get me to the Alps
Manchester, Manchester
2017.09 - 2018.02
- Utilised extensive knowledge of Adobe Photoshop and Illustrator to create high-quality information graphics for ski resorts in France.
- Used Adobe InDesign to create images and layouts for customers to view information and packages for each of the resorts and hotels associated with "Get Me to the Alps"
- Organised all holiday matters from beginning to end, including booking tickets, accommodation, lift passes, securing ski/snowboard rental and ski school packages.
- Taking phone calls and emails from new and existing clients giving them information on the best time to book, resort information and preference as well as finding the best deals.
- Collecting all necessary information for a potential booking in Microsoft Excel to determine a final price for a booking.
Waiter Bartender
J W Lees
Warrington, Cheshire
2010.03 - 2012.03
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Greeted and seated guests to establish prompt, high quality service.
- Maintained brand image by keeping neat personal appearance.
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Processed cash, credit card and voucher payments using POS terminals.
- Worked closely with catering team to provide seamless meal service to guests.
Warehouse worker
DX
Appleton thorn, Cheshire
2011.08 - 2012.01
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Operated pallet jacks safely, preventing workplace accidents.
- Loaded lorries to expedite delivery schedules.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
Education
LEVEL 2 - Fitness and Coaching
PT ACADEMY
Manchester 2025-09
Bachelor of Arts - Graphic design and Animation
University of Huddersfield
Huddersfield, KIRArt Foundation - Graphic Design
Priestley college
Warrington 2013-06
BTEC - Graphic Design
Priestley College
Warrington 2012-06
Skills
- Level 2 fitness and Coaching
- Drivers licence
- Registered Drone Operator
- IT Literate
- Social engagement and promoting well being
- Safeguarding adults and Children level 2
- GDPR Recording and Handling confidential data
- ASIST Trained
Accomplishments
Awarded Best Male Trainee rep Wasteland Ski 2019
Hobbies
Rock climbing
Drone operator
Skiing & snowboarding
Training and fitness
Guitar playing
Timeline
Senior support worker
Catholic Care
2024.09 - Current
Support worker
Community Links
2023.08 - 2024.08
Activities Coordinator & healthcare assistant
NHS
2021.03 - 2023.08
Holiday Representative
Wasteland Ski
2018.10 - 2019.02
Admin
Quality Protects Children
2018.05 - 2018.11
Admin and Graphic designer
Get me to the Alps
2017.09 - 2018.02
Warehouse worker
DX
2011.08 - 2012.01
Waiter Bartender
J W Lees
2010.03 - 2012.03
LEVEL 2 - Fitness and Coaching
PT ACADEMY
Bachelor of Arts - Graphic design and Animation
University of Huddersfield
Art Foundation - Graphic Design
Priestley college
BTEC - Graphic Design
Priestley College