
I am a experienced professional with a strong background in administrative, care and senior support role, demonstrating exceptional organisational skills and efficient time management. Proven leadership and supervisory experience, coupled with the ability to build trust relationships and deliver constructive feedback. Adept at respecting confidentiality and exhibiting patience in difficult situations, with a Level 3 qualification in health and social care. Committed to fostering effective communication within teams and achieving excellence in all tasks undertaken.
I currently work as a Senior Support Worker at Ashington Gardens.
I have extensive experience in providing line management and ongoing support to staff and learners, ensuring the team delivers high-quality, person-centred care. I have a good relationship with the teams I work alongside and where needed, conflicts and difficult conversations are managed professionally.
I have experience working in line with CQC standards and maintaining compliance within the service, keeping records up to date in a timely manner and when appropriate. Being part of the last CQC inspection provided me with a fresh and transparent view of the regulatory system.
I am trained in the safe administration of medication as part of my role and take responsibility for managing service users’ care needs. My role also includes overseeing house budgets, ensuring accurate monitoring and accountability. Alongside the team, I contribute to planning enrichment activities and daily support, promoting independence and well-being, These are just a few of my responsibilities within my current role.
I am confident using Microsoft Excel and other Microsoft Office applications for record keeping, reporting, and administrative tasks.
I have completed an extensive range of training provided by my employer, further developing my skills and knowledge in health and social care practice.