Khalid Abdulrahman
Basildon ,Essex
Summary
Dynamic professional with expertise in strategic selling techniques, brand awareness promotion, and successful up-selling. Skilled in implementing promotions, price tagging, and delivering exceptional customer service while maintaining a positive attitude. A confident communicator with effective listening abilities and multilingual proficiency, dedicated to fostering strong client relationships and driving business growth.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
Work History
Sales assistant
Phones and Gadgets
Wickford, Essex
06.2022 - 08.2023
- Delivered exceptional after-sales service, encouraging repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Managed till operations smoothly, reducing waiting time for customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Demonstrated products effectively leading to increased sales conversions.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Conducted daily inventory checks to manage stock levels accurately.
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Customer service administrator
Saint Jame's Place
Chelmsford, Essex
06.2021 - 12.2021
- Managed challenging situations with tact and diplomacy, maintaining positive relations.
- Resolved complex issues for enhanced customer experience.
- Offered constructive feedback during team meetings for improved operations.
- Handled high-volume calls in a professional manner.
- Conducted market research surveys over the phone to gather valuable consumer insights.
- Used persuasive selling techniques to promote company products and services successfully.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
Education
GCSEs - Maths
Beauchamps
Wickford 09.2012 - 09.2016
GCSEs - English |
Beauchamps
Wickford 09.2012 - 09.2016
GCSEs - IT |
Beauchamps
Wickford 09.2012 - 09.2016
GCSEs - Science |
Beauchamps
Wickford 09.2012 - 09.2016
Skills
- Strategic selling techniques
- Brand awareness promotion
- Successful up-selling
- Bilingual or multilingual
- Promotion implementation
- Effective listening
- Positive attitude
- Price tagging
- Customer Service
- Confident communicator
Languages
Hungarian
Fluent
Timeline
Sales assistant
Phones and Gadgets
06.2022 - 08.2023
Customer service administrator
Saint Jame's Place
06.2021 - 12.2021
GCSEs - Maths
Beauchamps
09.2012 - 09.2016
GCSEs - English |
Beauchamps
09.2012 - 09.2016
GCSEs - IT |
Beauchamps
09.2012 - 09.2016
GCSEs - Science |
Beauchamps
09.2012 - 09.2016
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