Kerr Scott
Neilston
Summary
A results-driven professional with a strong foundation in communication excellence and leadership proficiency. Demonstrates decisive decision-making and the ability to provide constructive criticism, fostering a collaborative work environment. Known for tolerance and patience, effectively managing staff to achieve organisational goals. Committed to leveraging skills in staff management to drive team success and contribute to company growth.
Overview
5
5
years of professional experience
Work history
Team leader
Co-op
Neilston
2025.11 - Current
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Raised awareness for charity initiatives by creating and implementing effective fundraising strategies.
Customer team member
Co-op
Neilston
2022.06 - 2025.11
- Delivered excellent customer service to ensure repeat business.
- Operated cash registers accurately, ensuring correct change was given.
- Worked efficiently on tills to minimise waiting times for customers.
- Managed stock levels for optimum product availability.
- Assisted customers on shop floor, locating items and taking payments.
Shop assistant
Nisa
Barrhead
2021.06 - 2021.11
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate transactions.
- Assisted customers in finding desired items to enhance their shopping experience.
- Collaborated effectively with team members during busy periods.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
Education
Bachelor of Science - Sport and Physical Activity
University of Strathclyde
Glasgow 09/2021 - 04/2025
Skills
- Communication excellence
- Leadership proficiency
- Decisive decision-making
- Constructive criticism
- Tolerance and patience
- Staff management
Affiliations
- Five-a-side football once a week
- Outdoor running at least one to two times per week
- Reading non-fiction
References
References available upon request.
Timeline
Team leader
Co-op
2025.11 - Current
Customer team member
Co-op
2022.06 - 2025.11
Shop assistant
Nisa
2021.06 - 2021.11
Bachelor of Science - Sport and Physical Activity
University of Strathclyde
09/2021 - 04/2025