Summary
Overview
Work history
Education
Skills
Timeline
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Kenneth Marshall

Glasgow,Woodside

Summary

Professional with First Aid qualifications and expertise in cash handling and customer relations. Experienced in planning efficient delivery routes using advanced computer programs. Strong organizational skills enhance safety and welfare through effective health and safety practices. Proven team player with a positive attitude, ensuring reliable on-site support and efficient task execution.

Overview

25
25
years of professional experience
3
3
years of post-secondary education

Work history

Delivery Support

Royal Mail Delivery Office
Glasgow
04.2025 - Current
  • Handled Payroll , allocating annual leave ,Organised vehicles for delivery supporting continuous improvement efforts in service delivery.
  • Provided necessary support to front office staff during peak times, ensuring optimal service delivery Handling customer enquires
  • Ensured quality standards
  • Develop & planning of new delivery routes through the route manager program to support the business in developing revue for royal mail
  • Aligned delivery processes with business objectives, improving outcomes significantly.
  • Oversaw major projects, delivering within agreed timescales and budgets.
  • Coached and guided team and stakeholders to find balance between delivering features and personal development.
  • Built team with right balance of skills, capabilities and experience to enable continued high-quality delivery.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Phg

Royal Mail Delivery Office
Glasgow
04.2000 - Current
  • Carried out day-to-day duties with the handling of high value items accurately and efficiently coordinated the cash & credit for the office.


  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Scottish Qualifications Certificate - Maths English Computing

John Paul Academy
Glasgow, Glasgow City
08.1992 - 05.1995

Skills

First Aid Qualified

Child & wellbeing

Syfa Qualified

  • Programme delivery support
  • Familiarity with delivery logistics
  • Administrative support
  • Delivery overseeing
  • IT support documentation
  • 1 to 1 support
  • Deadline delivery

Timeline

Delivery Support

Royal Mail Delivery Office
04.2025 - Current

Phg

Royal Mail Delivery Office
04.2000 - Current

Scottish Qualifications Certificate - Maths English Computing

John Paul Academy
08.1992 - 05.1995

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Kenneth Marshall