Kelsey Sutherland
Shebster,United Kingdom
Summary
Business Management graduate with strong interpersonal skills and a customer-focused approach. Friendly, knowledgeable and hard-working team player.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Sales Colleague
Tesco
Thurso, Caithness
2025.11 - Current
- Quickly learn and apply new skills to daily tasks, improving efficiency and productivity.
- Successfully delivering on tasks within tight deadlines.
- Carry out day-to-day duties accurately and efficiently.
- Demonstrate respect, friendliness and willingness to help wherever needed.
Private Carer
Novo Therapy & Care
Watten, Caithness
2025.11 - Current
- Providing quality compassionate, person-centred support while maintaining a trusting and professional relationship with the client.
- Ensuring that a safe environment is maintained.
- Being dependable and maintaining excellent time-keeping.
Team Leader
Card Factory
Edinburgh, Midlothian
2024.03 - 2025.11
- Devised actionable plans towards achieving business objectives within deadlines.
- Provided leadership and direction for employees, while supervising activities to increase productivity and efficiency.
- Ensured an exceptional level of customer satisfaction was maintained by delivering excellent service, communication, and store standards.
- Followed strict procedures when opening and closing the store, and during cash handling and reconciliation.
Education
Bachelor of Arts - Business Management
Edinburgh Napier University
Edinburgh 2021.09 - 2025.06
Skills
- Cash handling
- Stock management
- Merchandising
- Problem-solving
- Attention to detail
- Customer focus
References
References available upon request.
Timeline
Sales Colleague
Tesco
2025.11 - Current
Private Carer
Novo Therapy & Care
2025.11 - Current
Team Leader
Card Factory
2024.03 - 2025.11
Bachelor of Arts - Business Management
Edinburgh Napier University
2021.09 - 2025.06