Summary
Overview
Work history
Education
Skills
Languages
Timeline
Mahade Hassan

Mahade Hassan

Enfield,Greater london

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience
8
8
years of post-secondary education

Work history

Sales Colleague

Currys
London, Greater london
2022.11 - Current

As a sales colleague at Curry's, I play a vital role in helping customers find the perfect electronics and appliances to meet their needs.

  • With my extensive product knowledge, I provide expert guidance and recommendations, ensuring that customers make informed decisions.
  • My exceptional customer service skills create a welcoming and helpful environment, as I assist customers with their inquiries, offer technical support, and process transactions with efficiency.
  • My attention to detail extends to maintaining a well-organized and visually appealing sales floor, contributing to an exceptional shopping experience.
  • With my passion for technology and dedication to customer satisfaction, I make a valuable contribution to the success of Curry's and leave customers feeling confident and satisfied with their purchases.

Shop assistant and cashier

Chicken Hut
Enfield, Greater london
2022.07 - 2023.05

Dedicated and efficient shop assistant with a strong background in customer service and cash handling.

SIA Door Supervisor

Premium Security Services
Liverpool, Greater london
2022.07 - 2022.11

Experienced SIA-licensed Door Supervisor with a proven track record of maintaining a safe and secure environment within various establishments. Skilled in conflict resolution, crowd management, and customer service, ensuring a positive experience for patrons while upholding compliance with regulations and protocols.

Event Steward

Key Recruitment
Portsmouth, Hampshire
2022.04 - 2022.06

Skilled in providing exceptional guest experiences and maintaining a safe and welcoming environment. Proficient in crowd management, problem-solving, and effective communication. Dedicated to delivering outstanding service and contributing to the success of events.

Till Operator

Piglets Pantry
Portsmouth, Hampshire
2022.03 - 2022.04

Skilled in accurately processing transactions, handling cash, and maintaining a tidy and organized checkout area. Demonstrates excellent communication skills and a friendly demeanor to ensure positive customer interactions.

Digital Marketing Manager

Fiverr
Dhaka, Dhaka
2019.03 - 2022.01

I have created and managed clients' social media ads on Facebook, Instagram, and Google. Worked for the best output and maximum sales on the smm marketplace.

Education

Master of Science - Engineering Management

University of Portsmouth, Portsmouth
2022.01 -

Bachelor of Science - Mechanical Engineering

Lovely Professional University , Punjab, India
2016.08 - 2020.11

Certificate of Higher Education - Refrigeration and Air-Conditioning Technology

Kishoreganj Polytechnic Institute, Kishoreganj, Bangladesh
2011.11 - 2015.11

Skills

  • Customer relationships
  • Inventory control
  • Product displays
  • Cash Handling
  • Product and service sales
  • Adobe Photoshop
  • Time management
  • Negotiation
  • Digital Marketing
  • Mentoring
  • Customer Service

Languages

English
Fluent
Hindi
Fluent
Bengali
Native
Urdu
Intermediate

Timeline

Sales Colleague - Currys
2022.11 - Current
Shop assistant and cashier - Chicken Hut
2022.07 - 2023.05
SIA Door Supervisor - Premium Security Services
2022.07 - 2022.11
Event Steward - Key Recruitment
2022.04 - 2022.06
Till Operator - Piglets Pantry
2022.03 - 2022.04
University of Portsmouth - Master of Science, Engineering Management
2022.01 -
Digital Marketing Manager - Fiverr
2019.03 - 2022.01
Lovely Professional University - Bachelor of Science, Mechanical Engineering
2016.08 - 2020.11
Kishoreganj Polytechnic Institute - Certificate of Higher Education, Refrigeration and Air-Conditioning Technology
2011.11 - 2015.11
Mahade Hassan