Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team.
Overview
4
4
years of professional experience
Work history
Administrator
Vipond
East Kilbride, South Lanarkshire
08.2025 - Current
Coordinated meetings by scheduling appointments and preparing necessary materials.
Supported administrative functions by filing documents and organising records efficiently.
Managed incoming and outgoing correspondence by sorting mail and delivering messages.
Processed expense reports, resulting in accurate financial records maintained consistently.
Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
Co-ordinator
ECG
High Blantyre, South Lanarkshire
05.2024 - 07.2025
Collaborated with various departments to streamline processes and improve response times for customer queries.
Resolved complex customer issues by employing problem-solving techniques and effective communication skills.
Arranged service dates and engineer routes
Billed customers via Coupa
Sales assistant
Deichmann
East Kilbride, South Lanarkshire
04.2021 - 04.2024
Assisted customers by providing product information and resolving queries effectively.
Managed inventory levels to ensure products were available for customers at all times.
Coordinated with team members to maintain a clean and organised sales floor environment.
Engaged with customers to create a positive shopping experience through friendly service.
Trained new staff on operational procedures and customer service standards successfully.
Monitored sales trends to provide feedback on customer preferences and product performance.