Kaung Zin Thant
Wilmcote,WAR
Summary
Proven in delivering exceptional customer service at The White Swan Hotel, I excel in restaurant operations and communication, ensuring seamless service and satisfaction. My ability to quickly learn and adhere to food safety compliance, coupled with a knack for fostering teamwork, significantly enhances dining experiences.
Overview
1
1
year of professional experience
Work History
Front of House Staff
The White Swan Hotel
05.2024 - Current
- Delivered high quality customer service by warmly greeting guests, making menu recommendations, and efficiently managing seating arrangements to accommodate customer preferences
- Accurately recorded and relayed customer orders to BOH team members, ensuring all dietary restrictions and preferences were communicated effectively to prevent any service mishaps
- Processed payments using cash registers and digital payment systems and responsibly handled cash and credit transactions to ensure accuracy in billing
- Worked collaboratively with kitchen staff, hosts and other team members to streamline service operations, often during peak hours, demonstrating strong teamwork and communication skills
Education
Bachelor of Science - Accounting And Finance
Coventry University
Coventry, United Kingdom11-2024
Higher Diploma - Business
British University College
Yangon, Myanmar10-2023
Skills
- Customer service
- Extensive hospitality
- Restaurant operations familiarity
- Communication
- Food safety compliance
- Quick learning
Languages
Myanmar(Burmese)
Native language
English
Advanced
C1
Timeline
Front of House Staff
The White Swan Hotel
05.2024 - Current
Bachelor of Science - Accounting And Finance
Coventry University
Higher Diploma - Business
British University College
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