Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
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Victoria Simons

London,London

Summary

Highly skilled professional with expertise in Microsoft PowerPoint, Photoshop, and Adobe Photoshop. Demonstrates exceptional communication, negotiation, and customer service abilities. Proficient in time management, food service operations, and knowledge of dietary restrictions. Adept at multitasking efficiency, POS systems operation, and cash handling. Career goal includes leveraging skills to enhance operational efficiency and customer satisfaction in a dynamic work environment.

Friendly and approachable, with excellent communication and customer service skills, and keen sense of organisation and multitasking. Proven ability to create welcoming atmosphere and handle diverse tasks seamlessly. Eager to contribute to positive guest experience in this role.

Overview

6
6
years of professional experience

Work history

Front of House Staff

Balans Restaurant
London
02.2024 - 06.2025
  • Opened and closed the restaurant to the set standard.
  • Assisted customers to their seats for a smooth dining experience.
  • Facilitated seamless communication between kitchen staff and customers for special dietary requirements.
  • Stayed calm and collected even when the restaurant was packed.
  • Adhered to food safety and created an amazing relationship with customers, even making some regular visitors.
  • Efficiently took orders, took care of customers' special dietary needs.
  • Upon being understaffed, I was able to cover both my role as well as the food runners'.
  • Helped elderly or physically challenged guests navigate through the restaurant safely.

Front of House Staff

Brewers Fayre
London
10.2022 - 06.2025
  • Served food and drinks in a fast-paced and dynamic work environment.
  • Extended experience behind the bar, and dazzling customer interactions whilst serving food.
  • Steller Opportunity to work together and communicate as a team, especially during busy periods.
  • In particular, this consists of serving food, cleaning and resetting tables, pouring draught beers, and making a variety of cocktails.
  • Above all else, I maintain a pleasant and friendly atmosphere for all.

Front of House Staff

Comptoir Libanais
London
06.2022 - 08.2022
  • An introduction into the industry that would be a stepping stone for further opportunities.
  • This involved the customer interactions and the finer inner workings of the restaurant sector were learnt.

Nursery Assistant

Childville Pre-School
London
10.2019 - 10.2019
  • Ensuring the well being and safety of numerous children in my care.
  • An outstanding chance to understand the power of confidence, and explore my natural ability of empathy.
  • This work experience brought many complexities that taught me to be more flexible and adjust to my surroundings.
  • These transferable skills have carried on to present day.

Education

A Level - Performing arts

Westminster Kingsway
London, Greater London
09.2021 - 07.2023

Bachelor of Arts - Performing Arts

University of East London
London
09.2024 -

Skills

  • Microsoft Powerpoint
  • Photoshop
  • Adobe Photoshop
  • Communication
  • Microsoft Word
  • Negotiation
  • Customer service
  • Time management
  • Food service operations
  • Knowledge of dietary restrictions
  • Multitasking efficiency
  • POS systems operation
  • Cash handling

Languages

English

Custom

A-Level or equivalent

Personal Information

  • Total Experience: 3
  • Industry: Arts & Entertainment
  • Willing To Relocate: Anywhere

Timeline

Bachelor of Arts - Performing Arts

University of East London
09.2024 -

Front of House Staff

Balans Restaurant
02.2024 - 06.2025

Front of House Staff

Brewers Fayre
10.2022 - 06.2025

Front of House Staff

Comptoir Libanais
06.2022 - 08.2022

A Level - Performing arts

Westminster Kingsway
09.2021 - 07.2023

Nursery Assistant

Childville Pre-School
10.2019 - 10.2019

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Victoria Simons