Summary
Overview
Work history
Education
Skills
Certification
Volunteer Experience
Accomplishments
References
Timeline
Generic

Katie Millar

Rayleigh,Essex

Summary

Dynamic professional with a strong foundation in data analysis software and lab safety compliance, complemented by efficient time management skills. Demonstrates a positive attitude and competitive nature, driving success in guest relations and in-person sales techniques. Committed to maintaining patience and tolerance while achieving career goals focused on enhancing expertise in data-driven environments. Furthermore, I'm an

organised, independent worker, detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Front of house team member

Mitchells & Butlers
Rayleigh
06.2025 - Current
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Ensured smooth operation of front of house by managing reservations and walk-ins.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Kids Coach

David Lloyd Clubs-Southend-on-Sea
07.2023 - 05.2024
  • Created sessions of a range of sports for children aged 3-15 to create a nurturing environment for them to learn and grow.
  • Adjusted coaching style according to changing needs of the team, maximising adaptability and flexibility.
  • Enhanced communication with personal development sessions.
  • Developed trusted rapport with teams and individuals to understand strengths, weaknesses and motivations.

Food and Beverage Assistant

David Lloyd Clubs-Raleigh
07.2023 - 05.2024
  • Serving customers and helping during club events. Helped with member feedback and complaints effectively. Often coordinated with other teams within the club.
  • Resolved customer complaints efficiently, fostering positive relations and repeat business.
  • Trained new team members, contributing to staff proficiency.
  • Maintained clear communication with guests and kitchen staff for smooth service delivery.

Education

Bachelor's degree - Biology

University of Kent
Canterbury, Kent
09.2024 -

A Level - Biology, Chemistry, Physical Education

The Fitzwimarc School

10 GCSEs - All 6 or above

The Fitzwimarc School
Rayleigh, Essex
09.2017 - 06.2022

Skills

  • Efficient time management
  • Data analysis software
  • Lab safety compliance
  • Patience and tolerance
  • In-Person sales techniques
  • Guest relations expertise
  • Competitive nature with drive to succeed
  • Positive attitude

Certification

  • Driving Licence
  • May 2024 to May 2034

Volunteer Experience

  • British Heart Foundation-Raleigh, Volunteer, 2022-10, 2023-04, Worked effectively with many customers serving on tills and helping them in decision making.
  • Sweyne Court Care Home-Raleigh, Volunteer, 2022-05, 2022-06, Interacted and entertained residents engaging in games and activities while present.

Accomplishments

Im currently at university with the role of a social secretary, which means I'm in charge of people within my society's safety and enjoyment. Furthermore while balancing the practice of my sport Lacrosse and Athletics. Where in which I have competed each year both at University and throughout schooling.

References

References available upon request.

Timeline

Front of house team member

Mitchells & Butlers
06.2025 - Current

Bachelor's degree - Biology

University of Kent
09.2024 -

Kids Coach

David Lloyd Clubs-Southend-on-Sea
07.2023 - 05.2024

Food and Beverage Assistant

David Lloyd Clubs-Raleigh
07.2023 - 05.2024

10 GCSEs - All 6 or above

The Fitzwimarc School
09.2017 - 06.2022

A Level - Biology, Chemistry, Physical Education

The Fitzwimarc School

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Katie Millar