Chelsey Yeboah
Doncaster,South Yorkshire
Summary
Dedicated Front of House Team Member skilled in delivering exceptional customer experiences. Created inviting atmospheres through warm welcomes and immediate assistance to guests while managing cash and card transactions with accuracy during peak hours. Motivated professional with a passion for fostering student growth, organising engaging classroom environments and communicating effectively with parents to enhance positive behaviour and academic success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Nandos
Doncaster, South Yorkshire
06.2024 - 01.2026
- Supported team members during rush hours, enhancing service delivery in a fast-paced environment.
- Provided a warm, friendly welcome to visitors, maintaining an excellent first impression.
- Greeted guests upon arrival, offering immediate assistance and providing a welcoming atmosphere.
- Processed payments accurately, ensuring seamless transactions for cash and card payments, including bill splitting as requested by customers.
Volunteer
Woodfield Primary School
Doncaster, South Yorkshire
04.2024 - 10.2025
- Prepared creative teaching materials that motivated and engaged students, contributing to a stimulating educational experience.
- Organised classrooms and created displays to foster positive learning environments, enhancing student engagement.
- Enforced good manners through effective discipline and behaviour management, promoting a respectful and conducive classroom atmosphere.
- Managed classroom resources effectively, ensuring materials were readily available and utilised efficiently for lesson delivery.
- Communicated children's performance to parents or guardians and recommended ways to address problematic behaviour.
Education
A-Levels - Health and Social
Mcauley Catholic Sixth Form
Doncaster, DNC01-2025
A-Levels - Child Care
Mcauley Catholic Sixth Form
Doncaster, DNC01-2025
A-Levels - Applied Psychology
Mcauley Catholic Sixth Form
Doncaster, DNC01-2025
GCSEs - Maths
Mcauley Catholic High School
Doncaster, DNC01-2024
GCSEs - English Language
Mcauley Catholic High School
Doncaster, DNC01-2023
GCSEs - English Literature
Mcauley Catholic High School
Doncaster, DNC01-2023
Skills
- Customer Service
- Customer experience
- Food safety awareness
- Cleanliness standards
- Health and safety standards
- Cash handling accuracy
- Time management
- Flexible scheduling
- Team collaboration
- Teamwork
- Conflict resolution
- Efficient under pressure
- Clear communication
- Excellent communication
- Positive and approachable
- Positive reinforcement
- Patience and tolerance
- Behaviour management
- Resource organisation
- Classroom management
- Empathy towards customers
Certification
- First Aid certified
Languages
English
First Language
Twi
Intermediate
B1
Interests
- Music
- Cooking
- DIY
- Fitness
Additional Information
- Dyslexia
Timeline
Front of House Team Member
Nandos
06.2024 - 01.2026
Volunteer
Woodfield Primary School
04.2024 - 10.2025
A-Levels - Health and Social
Mcauley Catholic Sixth Form
A-Levels - Child Care
Mcauley Catholic Sixth Form
A-Levels - Applied Psychology
Mcauley Catholic Sixth Form
GCSEs - Maths
Mcauley Catholic High School
GCSEs - English Language
Mcauley Catholic High School
GCSEs - English Literature
Mcauley Catholic High School