Katie-May Hawkins
Dudley,England
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Empathetic with with natural ability to connect and inspire. Excellent communication and problem-solving skills, honed through diverse experiences. Committed to fostering growth and development, ready to make meaningful impact in a healthcare role.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Support worker
Halas Homes
Halesowen , West midlands
2022.10 - Current
- Provided companionship during outings contributing to an active social life for clients.
- Assisted in maintaining a clean environment for improved client health.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Provided transportation for medical appointments, ensuring timely arrival.
- Supported daily living skills training which increased client self-sufficiency.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Helped achieve patient independence through guided tasks and activities.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Actively listened to client concerns thus creating a comforting environment.
- Prepared nutritious meals that met special dietary needs of clients.
- Participated in regular team meetings, enhancing quality of care provided.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Built strong patient relationships through compassionate care and friendly rapport building.
Education
Bachelor of Science - Forensic Science
University of Wolverhampton
Wolverhampton 09.2020
A-Levels - Health and Social Care
Central st Michael’s sixth form
West Bromwich 09.2018
A-Levels - Forensic and medical science
Central St Michael’s sixth form
West Bromwich 09.2018
GCSEs - Maths
Thorns collegiate academy
Brierley hill06.2018
Skills
- Empathy for clients
- Infection control knowledge
- Dealing with vulnerable clients
- Risk assessment application
- reliable and trustworthy
- resilience in difficult situations
- Professional boundaries understanding
- Care planning
- Safeguarding policies
- Food Hygiene Certification
- Housekeeping management
- Mental health support
- Disability awareness
- Learning disabilities support
- Health and safety procedures
- Record keeping accuracy
- Communication proficiency
- Client-Centred approach
- Safeguarding protocols
- Professional boundaries maintenance
- Time efficiency
- Respect for diversity
- Customer Service
- Communication skills
- Cultural awareness
Certification
First Aid at work
Epilepsy awareness
Dementia awareness
Fire Marshall training
Timeline
Support worker
Halas Homes
2022.10 - Current
Bachelor of Science - Forensic Science
University of Wolverhampton
A-Levels - Health and Social Care
Central st Michael’s sixth form
A-Levels - Forensic and medical science
Central St Michael’s sixth form
GCSEs - Maths
Thorns collegiate academy