katie Hughes
Stockport,Manchester
Summary
Im hardworking, Experienced with word processing, data entry and scheduling to support office needs. Adapts easily to all work aspects.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work history
Transport Office Manager
DHL
BURY , Manchester
10.2022 - 02.2023
- over see 50 staff and Drivers
- Oversaw budget and forecast planning,
- Communicated and monitored clear individual performance objectives and service standards.
- Kept all company logs and records updated, recording daily details of work performed.
- Communicated with drivers to address accurate start times, load information and route issues.
Florist
Flowers by Higgins
Widnes, Halton
01.2019 - 09.2022
- Worked with customers to determine type of arrangement desired and delivery information.
- Transported and set up floral arrangements for large-scale functions in line with customer requirements.
- Checked and monitored quality of incoming cut materials.
- Entered order and delivery information into website or app for dispatch department.
- Merchandised stock and controlled stock levels, minimising costs and waste.
- Ordered products and accessories through existing and new channels.
- Quoted and processed customer orders to meet desired specifications.
Transport Route Planner
Eddie Stobart
03.2016 - 01.2019
- Monitored traffic flow to advise on road traffic systems.
- Worked within applicable local, regional and country-wide laws to develop and optimise [Type] plans.
- Route planning,
- Drivers Hours
- Down load Tacho Info
- Transport Admin
Child Care Worker/ Admin
advanc childcare
Bredbury, Stockport
05.2013 - 02.2016
- Provided additional support to children in care
- Carried out day-to-day household tasks, maintaining smooth-running
- Initiated and led creative, activities, aiding positive child development and enjoyment.
- Built positive, professional relationships with children and family members, providing a safe, trusting care environment.
- Supported educational, physical and mental development
Education
GCSEs - English,Maths, Science, child care
Werneth School
Stockport 09.1992 - 05.1997
NVQ Level 3 - florist
Stockport College
Stockport 09.1997 - 05.2000
NVQ Level 2 - business studies
Stockport College
Stockport 09.2000 - 05.2002
Skills
- Transport Management CPC
- Microsoft Office expertise
- Public Relations
- problem soving
- Team Work
Timeline
Transport Office Manager
DHL
10.2022 - 02.2023
Florist
Flowers by Higgins
01.2019 - 09.2022
Transport Route Planner
Eddie Stobart
03.2016 - 01.2019
Child Care Worker/ Admin
advanc childcare
05.2013 - 02.2016
NVQ Level 2 - business studies
Stockport College
09.2000 - 05.2002
NVQ Level 3 - florist
Stockport College
09.1997 - 05.2000
GCSEs - English,Maths, Science, child care
Werneth School
09.1992 - 05.1997