Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Katie Hood

Chester-Le-Street,Durham

Summary

A highly motivated individual with a background that has built time management skills, communication skills, and the ability to thrive in fast-paced environments. Demonstrates proactive initiative and problem-solving skills, complemented by computer skills including Office applications such as Word, Forms, PowerPoint, and Excel. Possesses basic programming knowledge using R Studio.

Overview

3
3
years of professional experience

Work History

Sales assistant

Argos
Durham, Durham
10.2021 - Current
  • Maintained accurate records to track cash handling.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty, and allowing efficient work in a fast-paced environment.
  • Utilised excellent communication skills to provide detailed product information.
  • Processed returned or exchanged items and provided refunds to customers.
  • Boosted product sales by offering selection guidance to customers.
  • Demonstrated comprehensive knowledge of various insurance products.

Peer mentor

Durham University
Durham
10.2023 - 05.2024

Assigned 4 mentees for the academic year to provide advice and guidance throughout their first year of study.

  • Successfully managed 4 student mentees.
  • Provided advice on juggling deadlines, other academic commitments, and social life.
  • Managed meeting times that would suit all mentees through teams.


Education

A-Levels -

New College Durham
Durham
09.2019 - 05.2021

Bachelor of Arts - Anthropology and Archaeology

Durham University
Durham
10.2022 -

Skills

  • Time optimisation gained through working through studies
  • Confident communication
  • Ability to work in fast-paced environments
  • Proactive initiative and problem-solving skills


Computer skills:

  • Competent in Office, specifically Word, Forms, PowerPoint and Excel
  • Basic programming skills using R studio


Affiliations

  • Piano
  • Tennis

Timeline

Peer mentor

Durham University
10.2023 - 05.2024

Bachelor of Arts - Anthropology and Archaeology

Durham University
10.2022 -

Sales assistant

Argos
10.2021 - Current

A-Levels -

New College Durham
09.2019 - 05.2021
Katie Hood