Matthew Gabrielli
Newcastle upon Tyne,United Kingdom
Summary
Friendly, reliable and hardworking Integrated Master's graduate with previous retail experience and a strong background in customer service, communication and teamwork. Developed excellent interpersonal, organisational and problem-solving skills through employment, volunteering, leadership roles and university studies. Seeking a retail position during gap year where I can contribute positively to a team while continuing to develop associated skills.
Overview
4
4
years of post-secondary education
Work history
Sales assistant
Shoe Zone
Newport, Isle of Wight
2023.06 - 2023.08
- Delivered excellent customer service and assisted customers with footwear selections (around 200 customers a day)
- Processed customer purchases efficiently and professionally.
- Worked collaboratively with colleagues to ensure positive shopping experiences for customers and strong intra professional dynamics between staff
- Demonstrated reliability, professionalism and a positive attitude in a fast-paced retail environment
Education
Integrated Masters (MSLS) - Speech and Language Sciences
Newcastle University
Newcastle upon Tyne 2022.09 - 2026.06
Skills
Leadership, Activities & Additional Experience
Vocational Research Summer Scholarship
- Demonstrated initiative by completing an additional research project alongside university studies
- Strengthened organisation, independent working and time management skills through planning and delivering research
University Society Committee Member
- Worked collaboratively to organise events and support society members
- Developed leadership, teamwork and organisational skills
Peer Mentor
- Supported first-year students throughout their transition to university
- Built confidence in communication, mentoring and interpersonal skills
Core Skills
- Customer Service – Experience assisting customers and delivering excellent service in retail and community settings
- Communication – Confident communicating with customers, colleagues and people from a wide range of backgrounds
- Teamwork – Experienced working collaboratively in retail, university and volunteer environments
- Organisation & Time Management – Balanced university studies alongside employment, volunteering and leadership roles
- Problem Solving – Adaptable and able to respond positively to challenges in busy environments
- Professionalism & Reliability – Strong work ethic with excellent punctuality and commitment
Timeline
Sales assistant
Shoe Zone
2023.06 - 2023.08
Integrated Masters (MSLS) - Speech and Language Sciences
Newcastle University
2022.09 - 2026.06