Summary
Overview
Work history
Education
Skills
Timeline
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Katie Bellars

Coventry

Summary

I am a passionate, hardworking individual with a wealth of experience across the public sector and large organisations of back-office functions. I am always looking for ways to develop myself and graduated in 2024 achieving First Class Honours in my Chartered Manager Degree Apprenticeship in Management and Leadership at Coventry University. Outside of work, I enjoy sport and exercise, particularly running and yoga.

Overview

15
15
years of professional experience
4035
4035
years of post-secondary education

Work history

Personal Assistant

Coventry University
08.2024 - 12.2025
  • PA to the Dean of College of Business & Law, and PA to the Academic Director for the School of Heath & Care.
  • Provide leadership and coordination across two administrative teams for the College of Business & Law, and the School of Health & Care.
  • Key achievements: Finalist in the “Newcomer of the Year Award” at the West Midlands PA Awards 2025.

Management Support Officer

Coventry University
08.2022 - 08.2024
  • Team leader for the Management Support Team for the College of Business and Law - to provide efficient administrative support to the Deanery, the School Senior Leadership Teams across 4 Schools.
  • Diary Management for the Academic Dean.
  • Key achievements: Graduated with 1st class BA honours in Chartered Manager Degree Apprenticeship in Management and Leadership.

Senior Management Support Administrator

Coventry University
06.2021 - 08.2022
  • Administrative support to the Senior Leadership Team, ensuring Lead on graduation event planning.
  • Key achievements: Nominated for the Apprenticeship Recognition Award – Chartered Manager Degree in Management & Leadership (June 2022)

Management Support Administrator

Coventry University
03.2017 - 06.2021
  • Work as part of a team to support one of the Schools within the Faculty of Business and Law; working on various projects and organising events.
  • Key achievements: Awarded the "People's Choice" School of Economics, Finance & Accounting Award for "The Most Supportive Professional Service Team" in 2019 and 2020.

Clerical Assistant

Coventry University
08.2016 - 03.2017
  • Provided administrative support as part of the Faculty Support office
  • Key achievements: Successfully secured a 12 months temporary position for the role of Management Support Administrator (maternity leave cover) in March 2017 and secured a permanent position in December 2017.

Customer Services Advisor

Severn Trent Water
Coventry
11.2015 - 08.2016
  • Key achievements: Through an application process, became a member of the Severn Trent Digital Media Web-chat team via a live online chat platform.
  • Head Office, Coventry

Booking Support Assistant

University Hospital Coventry & Warwickshire (UHCW)
11.2014 - 10.2015
  • Administration support to the Radiology Bookings office
  • Key achievements: Secured a 3-month secondment promotion.

Parking Appeals & Processing Officer

Coventry City Council
Coventry
10.2012 - 10.2014
  • Responding to formal customer appeals and enquiries
  • Key achievements: Secured a promotional permanent position following successful completion of apprenticeship.

Business Administration Apprentice

Coventry City Council
Coventry
10.2010 - 10.2012
  • Provided administration assistance to the Parking Services Team
  • Key achievements: Through completion of the apprenticeship, achieved NVQ levels 2 and 3 in Business Administration.

Education

BA (Hons) Management and Leadership – First Class - Chartered Manager Degree Apprenticeship

Coventry University

Apprenticeship in Business Administration – NVQ Levels 2 & 3 - undefined

CWT Chamber Training

A-Levels - Psychology (C), Religious Education (D), AS Sociology (B)

GCSEs -

Cardinal Wiseman
Coventry

Skills

  • PA Support & Diary Management
  • Team Collaboration
  • Project & Event Coordination
  • Stakeholder Communication
  • Process Improvement & Problem-Solving
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), OneDrive, MS Bookings
  • Time Management & Prioritisation

Timeline

Personal Assistant

Coventry University
08.2024 - 12.2025

Management Support Officer

Coventry University
08.2022 - 08.2024

Senior Management Support Administrator

Coventry University
06.2021 - 08.2022

Management Support Administrator

Coventry University
03.2017 - 06.2021

Clerical Assistant

Coventry University
08.2016 - 03.2017

Customer Services Advisor

Severn Trent Water
11.2015 - 08.2016

Booking Support Assistant

University Hospital Coventry & Warwickshire (UHCW)
11.2014 - 10.2015

Parking Appeals & Processing Officer

Coventry City Council
10.2012 - 10.2014

Business Administration Apprentice

Coventry City Council
10.2010 - 10.2012

Apprenticeship in Business Administration – NVQ Levels 2 & 3 - undefined

CWT Chamber Training

A-Levels - Psychology (C), Religious Education (D), AS Sociology (B)

BA (Hons) Management and Leadership – First Class - Chartered Manager Degree Apprenticeship

Coventry University

GCSEs -

Cardinal Wiseman
Katie Bellars