Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katelyn Turnbull

Newcastle Upon Tyne

Summary

Dynamic and results-driven professional with a strong foundation in case management and customer service, complemented by extensive knowledge of criminal law. Demonstrates exceptional time-management and decision-making skills, coupled with motivational leadership to drive teams towards achieving targets. Committed to leveraging expertise to enhance organisational efficiency and contribute to long-term success.

Overview

4
4
years of professional experience
4061
4061
years of post-secondary education

Work History

Front of house team member

Briar Dene Restaurant
Whitley Bay, Tyne and Wear
01.2021 - 03.2022
  • Served high volumes of guests in fast-paced service environments with exceptional customer care
  • Maintained excellent level of service in busy and demanding restaurant environment
  • Followed health and hygiene standards when handling food and cleaning restaurants

Crew member

Mcdonald's
Wallsend, Tyne and Wear
03.2022 - 11.2023


  • Trained in food safety and hygiene practices
  • Acted as team player by helping colleagues finish their tasks
  • Served high volumes of guests in fast-paced service environments with exceptional customer care

Legal assistant

Winn Solicitors Limited
Byker, Tyne and Wear
11.2023 - 02.2025
  • Handled case documentation safely and securely for optimised client confidentiality
  • Managed client files with highest levels of confidentiality and discretion
  • Resolved file-related queries via telephone and in-person communications
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Education

GCSES - Mathematics

John Spence Community High School
North Shields, Tyne and Wear

GCSES - English Literature

John Spence Community High School
North Shields, Tyne and Wear

GCSES - English Language

John Spence Community High School
North Shields, Tyne and Wear

GCSE’s - Biology

John Spence Community High School
05/2017 - 05.2021

GCSEs - Chemistry

John Spence Community High School
North Shields, North Tyneside
09.2017 - 05.2021

GCSEs - Physics

John Spence Community High School
North Shields
09.2017 - 05.2021

GCSEs - Geography

John Spence High School
North Shields, North Tyneside
09.2017 - 05.2021

GCSEs - Design and Technology

John Spence Community High School
North Shields, North Tyneside
09.2017 - 06.2021

A-Levels - Science Investigation Skills

Newcastle College
Newcastle Upon Tyne, Tyne and Wear
08.2021 - 08.2022

A-Levels - Principles and Applications of Science

Newcastle College
Newcastle upon Tyne
08.2021 - 08.2022

NVQ Level 3 - Business Administration

The Learning Curve
Byker, Tyne and Wear
11.2023 - 02.2025

Skills

  • Case Management
  • Customer Service
  • Criminal law knowledge
  • Time-management
  • Decision making
  • Motivational leadership
  • Drive to achieve targets

Accomplishments

    Paralegal of the year nominee at the Modern Law Awards 2025.

Timeline

NVQ Level 3 - Business Administration

The Learning Curve
11.2023 - 02.2025

Legal assistant

Winn Solicitors Limited
11.2023 - 02.2025

Crew member

Mcdonald's
03.2022 - 11.2023

A-Levels - Science Investigation Skills

Newcastle College
08.2021 - 08.2022

A-Levels - Principles and Applications of Science

Newcastle College
08.2021 - 08.2022

Front of house team member

Briar Dene Restaurant
01.2021 - 03.2022

GCSEs - Chemistry

John Spence Community High School
09.2017 - 05.2021

GCSEs - Physics

John Spence Community High School
09.2017 - 05.2021

GCSEs - Geography

John Spence High School
09.2017 - 05.2021

GCSEs - Design and Technology

John Spence Community High School
09.2017 - 06.2021

GCSES - English Literature

John Spence Community High School

GCSES - English Language

John Spence Community High School

GCSES - Mathematics

John Spence Community High School

GCSE’s - Biology

John Spence Community High School
05/2017 - 05.2021

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