Summary
Work history
Education
Skills
Timeline
Generic
KARUNYA KANDAYIL

KARUNYA KANDAYIL

Eastham,London

Summary


Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.

Work history

Waitress assistant

Metro pot
Blackfriars, City of London
10.2024 - Current
  • Enhanced customer service by promptly taking orders and delivering food.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Assisted in menu planning, contributing to variety and innovation.
  • Collaborated with team to provide efficient service during peak hours.
  • Supported inventory management by maintaining accurate stock records of supplies.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Enhanced dining experience through friendly interaction with customers.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Ensured customer satisfaction by addressing queries and complaints promptly.

Education

Master of Science - Management with Data Analytics

BPP UNIVERSITY LONDON
London
12.2023 -

Bachelor of Science - Computer science

IDEAL ARTS AND SCIENCE COLLEGE
KERALA,INDIA
06.2019 - 04.2022

Diploma of Higher Education - Special Educational Needs (SEN)

TEACHERS TRAINING INSTITUTE OF VISUALLYHANDICAPPED
KERALA,INDIA
08.2017 - 04.2019

Skills

  • Customer Service
  • Verbal communication
  • Payment Processing
  • Opening and closing procedures
  • Order processing
  • Food allergen awareness
  • Order taking
  • Hospitality etiquette
  • COSHH
  • Safe food handling
  • Customer feedback handling

Timeline

Waitress assistant

Metro pot
10.2024 - Current

Master of Science - Management with Data Analytics

BPP UNIVERSITY LONDON
12.2023 -

Bachelor of Science - Computer science

IDEAL ARTS AND SCIENCE COLLEGE
06.2019 - 04.2022

Diploma of Higher Education - Special Educational Needs (SEN)

TEACHERS TRAINING INSTITUTE OF VISUALLYHANDICAPPED
08.2017 - 04.2019
KARUNYA KANDAYIL