Karina Nadarajah
Crawley,West Sussex
Summary
Motivated and determined first year Law student with a strong background in customer-facing roles. Experience with upselling, staying calm and organised in fast-paced environments and processing payments. Excellent time management skills due to consistently working and volunteering since secondary school. Eager to learn quickly and apply knowledge, willing to take on greater responsibilities. Known for hard work, commitment and dedication. Experience working with primary and early secondary aged children, tutoring in Maths & English, Spanish and volunteering at childcare service.
Overview
3
3
years of professional experience
Work history
Barista
Starbucks Coffee
Crawley, West Sussex
2024.09 - 2025.02
- Upheld strong relationships with regular clients, recalling names and regular orders to foster loyalty and repeat business.
- Managed high volume orders during peak hours maintaining high quality of service.
- Provided a welcoming atmosphere to customers, keeping bar areas clean and tidy for faster completion of orders and to promote return visits.
- Promoted seasonal beverages effectively increasing their uptake, enthusiastically upselling various items to complete initiatives.
- Carefully demonstrated correct processes to new staff members on café operations, fostering teamwork and consistency.
- Performed cash handling duties accurately.
- Regularly completed training on cash handling, food safety, and thoroughly getting to know and become passionate about Starbucks history and products.
- Became Barista of the Month my first full month at the company, due to my consistent hard work and enthusiasm to strive for excellence.
Customer assistant
M&S
Crawley, West Sussex
2022.10 - 2023.03
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours and busy periods, such as the Christmas period.
- Handled cash and card transactions accurately, regularly completing training on cash handling and health & safety.
- Handled complaints, returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Stocked shelves regularly for easy access to products by customers, while assisting in visual merchandising efforts to provide an optimal shopping experience for customers.
- Offered shopping advice based on customer needs fostering an engaging experience; advised customers with product selection to ensure satisfaction and forming a friendly and comfortable atmosphere.
Tutoring Assistant
Kumon Maths & English
Crawley, West Sussex
2022.03 - 2022.07
- Supported primary and secondary-aged students in English and Mathematics, helping them to reach their full learning potential.
- Offered positive and enthusiastic guidance to strengthen students’ confidence in Maths & English.
- Communicate with parents about the progress of their children, drawing attention to their strengths and areas which require more practice.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked as a Tutoring Assistant whilst simultaneously completing GCSEs during the exam period, allowing for development of strong time management skills.
Education
Bachelor of Arts - Law LLB
University of Surrey
Guildford 09/2025 -
A-Levels -
Hazelwick School
Crawley, West Sussex 09/2023 - 07/2025
GCSEs -
Hazelwick School
Crawley, West Sussex 09/2019 - 07/2022
Skills
- Successful up-selling
- Electronic point-of-sale systems
- Bilingual or multilingual
- Technical product understanding
- Cash handling
- Sales persuasion
Languages
English
Native
Polish
Fluent
Spanish
Advanced
Other Experience
Volunteered as a Spanish tutor within Hazelwick School (2023-2024) for struggling younger students - Helped students ignite their passion for languages and cultivated a fun learning environment.
Volunteered at a small childcare service (2024-2025) - Provided children with enriching activities and built strong relationships.
Work experience at Nakama Group PLC (2022) - Data entry, an insight into the corporate sphere and shadowed accountants at work,
Affiliations
- Ethical Fashion
- Makeup & Beauty
- Grade 6 Piano
- Classic Literature
Timeline
Barista
Starbucks Coffee
2024.09 - 2025.02
Customer assistant
M&S
2022.10 - 2023.03
Tutoring Assistant
Kumon Maths & English
2022.03 - 2022.07
Bachelor of Arts - Law LLB
University of Surrey
09/2025 -
A-Levels -
Hazelwick School
09/2023 - 07/2025
GCSEs -
Hazelwick School
09/2019 - 07/2022