Karen Mclaughlin
OLDHAM,Lancashire
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
36
36
years of professional experience
Work history
Administrative Assistant
Renewable Solutions Team
OLDHAM, Lancashire
09.2011 - 02.2022
- Kept and maintained accurate filing system for preservation of office information.
- Ordered office supplies and researched new deals and suppliers.
Senior Cabin Crew Member
Sheikh Hamad bin Isa Al Khalifa
Bahrain
09.1991 - 09.1995
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Facilitated open on-board communication, delivering regular announcements on behalf of the captain to update passengers on schedule changes.
- Served food and beverages to [Number] passengers per flight, consistently complying with airline health and safety standards.
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Greeted passengers upon boarding and exiting aircraft.
- Addressed questions and resolved issues and complaints.
- Examined cabin and cargo section before take-off to comply with safety and security regulations.
- Demonstrated in-flight safety regulations presentation to passengers.
- Prepared and submitted flight reports regarding issues or concerns to management.
- Directed passengers to assigned seats and provided pre-flight instructions.
- Regularly monitored cabin throughout flight to verify security.
- Participated in pre-flight meetings to comprehend duty and position of flight attendants during flight.
- Maintained calmness and composure during emergency situations.
- Maintained tidy area to support cleanliness and quality standards.
- Supplied in-flight entertainment to passengers.
Cabin Crew Member
Gulf Air
Bahrain
04.1989 - 07.1991
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
- Facilitated open on-board communication, delivering regular announcements on behalf of the captain to update passengers on schedule changes.
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Promoted and sold duty-free goods to passengers.
- Addressed questions and resolved issues and complaints.
- Offered personalised assistance to pregnant, elderly and passengers with disabilities.
- Demonstrated in-flight safety regulations presentation to passengers.
- Maintained tidy area to support cleanliness and quality standards.
- Prepared and submitted flight reports regarding issues or concerns to management.
- Greeted passengers upon boarding and exiting aircraft.
- Reviewed, handled, assembled and removed passenger cabin furnishings to ensure that areas were thoroughly cleaned and all debris had been removed.
- Examined cabin and cargo section before take-off to comply with safety and security regulations.
- Directed passengers to assigned seats and provided pre-flight instructions.
- Participated in pre-flight meetings to comprehend duty and position of flight attendants during flight.
- Supplied in-flight entertainment to passengers.
- Regularly monitored cabin throughout flight to verify security.
- Maintained calmness and composure during emergency situations.
Cabin Crew Member
Air Europe
Gatwick London
02.1989 - 02.1990
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
- Facilitated open on-board communication, delivering regular announcements on behalf of the captain to update passengers on schedule changes.
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Served food and beverages to [Number] passengers per flight, consistently complying with airline health and safety standards.
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Promoted and sold duty-free goods to passengers.
- Demonstrated in-flight safety regulations presentation to passengers.
- Maintained tidy area to support cleanliness and quality standards.
- Greeted passengers upon boarding and exiting aircraft.
- Examined cabin and cargo section before take-off to comply with safety and security regulations.
- Reviewed, handled, assembled and removed passenger cabin furnishings to ensure that areas were thoroughly cleaned and all debris had been removed.
- Directed passengers to assigned seats and provided pre-flight instructions.
- Participated in pre-flight meetings to comprehend duty and position of flight attendants during flight.
- Regularly monitored cabin throughout flight to verify security.
- Maintained calmness and composure during emergency situations.
Administrative Assistant
Cooperative Insurance
Manchester
09.1985 - 12.1988
- Kept and maintained accurate filing system for preservation of office information.
- Ordered office supplies and researched new deals and suppliers.
- Received, sorted and distributed incoming mail.
- Kept files organised and up-to-date for accurate record-keeping purposes.
Education
O levels -
Counthill School
Skills
- Database organisation
- Attendance reporting
- Self-directed
- Office equipment maintenance
- Sorting packages
Timeline
Administrative Assistant
Renewable Solutions Team
09.2011 - 02.2022
Senior Cabin Crew Member
Sheikh Hamad bin Isa Al Khalifa
09.1991 - 09.1995
Cabin Crew Member
Gulf Air
04.1989 - 07.1991
Cabin Crew Member
Air Europe
02.1989 - 02.1990
Administrative Assistant
Cooperative Insurance
09.1985 - 12.1988
O levels -
Counthill School
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