DALJIT GURJIT KAUR SINGH
Tipton, Birmingham,England
Summary
Highly qualified International Trade Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work history
Administrative Assistant
Thowana Ltd
Tipton, Birmingham, England
2021.10 - Current
- Screened phone calls and routed callers to appropriate parties.
- Called maintenance team to perform repairs and inspections on office equipment.
- Assisted managers in compiling and organising materials for meetings.
- Prepared, reviewed and submitted team expense reports.
- Kept and maintained accurate filing system for preservation of office information.
- Received, sorted and distributed incoming mail.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Monitored and updated budget and account records.
- Typed and proofread documents produced by other staff members.
- Acted as main contact for internal and external clients.
- Made travel arrangements and booked accommodation for staff members.
- Provided printing, photocopying scanning support to colleagues.
- Took detailed minutes at meetings following instructions from senior team members.
- Ordered office supplies and researched new deals and suppliers.
- Photocopied and printed presentations and reports for meetings.
- Organised master calendar of appointments, operational targets and projects.
- Scheduled meetings, conferences and appointments.
- Screened incoming phone calls and relayed detailed messages.
- Booked flights and hotels for domestic and international meetings.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Drafted contracts and purchase orders for team.
property consultants LTD
Manchester
2020.10 - Current
- Sales service networks:
- Find customers
- Maintain webpage advertisement
- Communication with customers
- General administration
- Internal Accounting department
Self Employed Administration and sales
Redcrane
Full time, Remote, England
2021.02 - 2021.07
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Managed customer orders and invoices to reduce financial discrepancies.
- Responded to telephone enquiries from clients, vendors and members of public.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Received and screened high-volume internal and external communications, calls and email.
- Reviewed expense reports and invoices to assist with monthly accounting processing.
- Sorted and distributed business correspondence to correct department or staff member.
- Kept and maintained accurate filing system for preservation of office information.
- Took detailed minutes at meetings following instructions from senior team members.
- Prepared, reviewed and submitted team expense reports.
- Received, sorted and distributed incoming mail.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Provided printing, photocopying scanning support to colleagues.
- Ordered office supplies and researched new deals and suppliers.
Head of Administration
Redcrane Sl, Cartagena
2016.09 - 2020.09
- Supervise clerical and administrative personnel by communicating job expectations, appraising job results, anddisciplining employees
- Supervise the loading and unloading in the factory
- Ensure company records are well maintained and provide them whenever needed to support company operations
- Support the Account Managers in contracting, invoicing and debt collection
- Provide the team with office supplies required for operations such as stationery, kitchen supplies, toiletries and otherconsumables
- Oversee sales and distribution; stocks holding, customer service and manpower planning in the company
- Organise the transport and communication with transport companies.
Administrator
Redcrane Sl
2013.09 - 2016.09
- General office management
- Answering phones
- Speaking with clients
- Assisting an employer
- Clerical work (including maintaining records and entering data)
- Filling transport documents.
Education
Certificate of Higher Education In International Trade, International Business - International Trade
Carlos III
Cartagena Spain 2011.09 - 2013.06
GCSEs -
IES Gerardo Molina
Murcia - Spain 2004.09 - 2008.06
A-Levels GCE - History
IES Gerardo Molina
Murcia - Spain 2008.09 - 2011.06
Fundamentals of Digital Marketing
Google Digital Garage
2021.01 - 2021.01
Level 2 Certificate in Principles of Customer
NCFE
2023.01 - 2023.02
Prepare to Deliver Excellent Customer Service
Sandwell Council
2020.10 - 2020.11
Personal Money Management
Sandwell council
2020.11 - 2020.11
Skills
- Microsoft Office
- Administration
- Stock Control
- Customer Service
- Adobe Acrobat
- Negotiation
- Team Management
- Languages: Spanish, English, Punjabi and Hindi
- Staff motivation
- Transmitting files
- Information security
- Organising packages
- Database organisation
- Delivering files
- Proper payment verification
- Attendance records preparation
- Event planning
- Strong problem solver
- Meeting planning
- Mail distribution
- Payroll administration
- Purchase order creation
- Invoicing and billing
- Organising mail
- Diary management
- Resolving errors
- Zoho Invoicing
- CRM systems familiarity
- Excellent telephone and email etiquette
- Transporting files
- Microsoft Outlook
- Excel database maintenance
- Contact list management
Additional Information
- Eligible to work in the UK: Yes
Languages
English
Advanced
Spanish
Fluent
Hindi
Native
Punjabi
Native
Timeline
Level 2 Certificate in Principles of Customer
NCFE
2023.01 - 2023.02
Administrative Assistant
Thowana Ltd
2021.10 - Current
Self Employed Administration and sales
Redcrane
2021.02 - 2021.07
Fundamentals of Digital Marketing
Google Digital Garage
2021.01 - 2021.01
Personal Money Management
Sandwell council
2020.11 - 2020.11
Prepare to Deliver Excellent Customer Service
Sandwell Council
2020.10 - 2020.11
property consultants LTD
2020.10 - Current
Head of Administration
Redcrane Sl, Cartagena
2016.09 - 2020.09
Administrator
Redcrane Sl
2013.09 - 2016.09
Certificate of Higher Education In International Trade, International Business - International Trade
Carlos III
2011.09 - 2013.06
A-Levels GCE - History
IES Gerardo Molina
2008.09 - 2011.06
GCSEs -
IES Gerardo Molina
2004.09 - 2008.06