Kanwaljeet Kaur
Southall,United Kingdom
Summary
Retail Professional experienced in cash handling and digital cash registers, with a solid understanding of inventory management and retail regulations. Achieved customer loyalty through effective relationship building and personal selling techniques, while demonstrating a commitment to enhancing productivity and satisfaction in diverse environments.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Shop assistant
Local store
Southall, Ealing
2025.11 - 2026.02
- Assisted customers in finding desired items to enhance their shopping experience.
- Guided customers to fitting rooms, facilitating a convenient try-on experience.
- Handled queries regarding products, providing detailed information.
- Ensured clean, appealing shop environment, enhancing customer comfort while shopping.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Coordinated closely with management on shop floor layouts and visual merchandising.
Supervisor
Indigo Hotel
Paddington, City of Westminster
2025.02 - 2025.10
- Managed daily operations, enhancing overall team productivity.
- Led team meetings, ensured clear communication amongst all members.
- Conducted performance appraisals with employees for career development discussions.
- Tracked employee performance and assessed daily output, implementing corrective actions to address performance gaps.
- Implemented company policies effectively, maintained high standards of service delivery.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Identified potential risks and mitigated them through proactive measures.
- Assisted in recruitment process, ensuring selection of high-quality staff members.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Education
Masters of Commerce - Commerce
Punjabi University , Patiala
India 2019.04 - 2021.05
Master of Science - International Business Management
University of Greater Manchester
City of London 2025.01 - 2026.01
Skills
- Cash handling proficiency
- Digital cash registers
- Inventory management
- Understanding retail laws
- Product display creation
- Personal selling techniques
- Fashion sense
- Effective multitasking
- Proactive attitude
Timeline
Shop assistant
Local store
2025.11 - 2026.02
Supervisor
Indigo Hotel
2025.02 - 2025.10
Master of Science - International Business Management
University of Greater Manchester
2025.01 - 2026.01
Masters of Commerce - Commerce
Punjabi University , Patiala
2019.04 - 2021.05