Aqib Khan
Birmngham,Birmingham
Summary
Dedicated professional with expertise in cash handling proficiency and customer service. Demonstrates strong skills in money transactions, electronic devices setup, and stock management. Known for attention to detail, effective communication, and conflict resolution. A flexible team player with a positive attitude, committed to ensuring accurate cash handling and seamless refund and exchange processing. Aspires to leverage skills in a dynamic environment that values active listening and teamwork.
Overview
1
1
year of professional experience
Work history
Shop assistant
United Food Store
Birmingham, west midlands
06.2023 - 09.2024
- Handled cash register efficiently, ensuring accurate transactions.
- Greeted every customer warmly, promoting friendly atmosphere.
- Conducted price checks at request of customers for clear communication on cost.
- Built rapport with frequent shoppers to foster loyal customer base.
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Operated cash registers with accuracy and processed cash and card transactions.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Accepted card, cash and cheque payments in POS register system.
- Totalled bills using maths skills and maintained accurate till count.
- Helped customers obtain specialised help for refunds and exchanges.
- Built rapport with new and existing customers to boost client retention.
- Upheld company policies whilst dealing with returns and exchanges.
- Assisted customers in finding desired items to enhance their shopping experience.
Education
Bachelor of Science - IT and Computing
Birmingham City University
Birmingham 09.2024 -
GCSEs -
Cadbury Sixth Form College
Birmingham 09.2023 - 11.2023
A-Levels - Film Studies
Cadbury Sixth Form College
Birmingham 09.2022 - 06.2024
Certificate of Higher Education - Business
Cadbury Sixth Form College
Birmingham 09.2023 - 06.2024
Certificate of Higher Education - IT
Cadbury Sixth Form College
Birmingham 09.2022 - 06.2024
GCSEs - English Literature
Wheelers Lane Technology College
BirminghamGCSEs - History
Wheelers Lane Technology College
BirminghamGCSEs - IT
Wheelers Lane Technology College
BirminghamGCSEs - Maths
Wheelers Lane Technology College
BirminghamGCSEs - Combined Science
Wheelers Lane Technology College
BirminghamSkills
- Cash handling proficiency
- Positivity and enthusiasm
- Money transactions
- Electronic devices setup
- Cash handling
- Flexible
- Customer Service
- Refund and exchange processing
- Attention to Detail
- Stock management
- Conflict Resolution
- Effective communication
- Barcode scanning
- Active listening
- Cash handling accuracy
- Team player mentality
- Knowledge of operating systems
- Internet troubleshooting
- Keyboard speed accuracy
- Error diagnosis
- E-Mail systems operation
- Microsoft office suite proficiency
- Cloud computing expertise
Timeline
Bachelor of Science - IT and Computing
Birmingham City University
09.2024 -
GCSEs -
Cadbury Sixth Form College
09.2023 - 11.2023
Certificate of Higher Education - Business
Cadbury Sixth Form College
09.2023 - 06.2024
Shop assistant
United Food Store
06.2023 - 09.2024
A-Levels - Film Studies
Cadbury Sixth Form College
09.2022 - 06.2024
Certificate of Higher Education - IT
Cadbury Sixth Form College
09.2022 - 06.2024
GCSEs - English Literature
Wheelers Lane Technology College
GCSEs - History
Wheelers Lane Technology College
GCSEs - IT
Wheelers Lane Technology College
GCSEs - Maths
Wheelers Lane Technology College
GCSEs - Combined Science
Wheelers Lane Technology College
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