Summary
Work history
Education
Skills
Work availability
Timeline
Generic

Kalpana Gautam

notting

Summary

I am a team leader of customer service at Asda Really enjoying my Job and challenges coming with it.

Work history

Team leader

Asda
Nottingham, Nottinghamshire
2025.11 - Current
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Reduced staff turnover with an effective motivation strategy.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Encouraged open communication, fostering a positive work culture.
  • Improved customer satisfaction through close collaboration with the team.
  • Coached team members through new or difficult workflows.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.

Education

Bachelor of Arts - Education

Butwal multiple campus
Butwal
03.2004

Skills

  • Productivity improvement strategy
  • Policy implementation and enforcement
  • Tolerance and patience
  • Knowledge sharing
  • Communication excellence
  • Leadership proficiency
  • Stock management
  • Training and Development
  • Task prioritising
  • Team supervision
  • Spot-check auditing
  • Customer relationship management

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Team leader

Asda
2025.11 - Current

Bachelor of Arts - Education

Butwal multiple campus
Kalpana Gautam