Kade Woodward
Abergavenny,Monmouthshire
Summary
Customer-focused professional with strong skills in service and communication, honed through diverse experiences in rugby refereeing and customer-facing roles. Bilingual with a proven ability to collaborate effectively and work independently. Committed to driving organisational success while prioritising quality and meeting deadlines under pressure.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Bar staff member
Jolly Colliers Inn
Abergavenny, Monmouthshire
2024.06 - Current
- Delivered attentive service in community pub, ensuring regulars and visitors felt welcomed.
- Prepared various beverages, including ales, spirits, wines, and hot drinks, for customer satisfaction.
- Developed rapport with patrons by remembering drink preferences and fostering a friendly atmosphere.
- Managed rush periods with efficiency, upholding professionalism and friendliness.
- Processed cash and card transactions accurately, operating the till with confidence.
- Kept bar area clean and organised, restocked and rotated stock as needed.
- Addressed minor customer issues diplomatically, contributing to a positive environment.
- Assisted with pub opening and closing duties and general upkeep, supporting smooth operations.
- Exhibited strong communication and multitasking skills in dynamic settings.
Sports Events Coordinator (Volunteering)
Coleg Y Cymoedd / Sport Caerphilly
Caerphilly, Caerphilly County Borough
2024.09 - 2025.09
- Maintained safety standards, ensuring optimal participant well-being during events.
- Streamlined communication with sports teams for efficient schedule management.
- Led volunteer teams to ensure smooth running of sport events.
- Executed successful sport events to boost community engagement.
- Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
Referee
Wales Rugby League
South Wales
2022.03 - 2024.09
- Applied WRL specific rules, ensuring balanced competition.
- Ensured fair play by enforcing game rules and regulations.
- Signalled penalties and infractions, maintaining order during games.
- Observed player conduct vigilantly, ensured compliance with sport's spirit and letter.
- Utilised knowledge of sport rules to make unbiased decisions during matches.
- Maintained high standards of sportsmanship for optimal match atmosphere.
- Communicated effectively with players, coaches, and officials for smooth match progression.
Education
GCSEs -
Ysgol Gymraeg Gwynllyw
Pontypool, Torfaen County Borough 2018.09 - 2023.06
BTEC - Sports And Coaching
Coleg y Cymoedd
Ystrad Mynach, Caerphilly County Borough 2023.09 - 2025.06
Skills
- Customer Service
- Verbal communication
- Physical endurance
- Quick Learner
- Good Listener
- Bilingual
- initiative to work on my own
- great at working in a team
Timeline
Sports Events Coordinator (Volunteering)
Coleg Y Cymoedd / Sport Caerphilly
2024.09 - 2025.09
Bar staff member
Jolly Colliers Inn
2024.06 - Current
BTEC - Sports And Coaching
Coleg y Cymoedd
2023.09 - 2025.06
Referee
Wales Rugby League
2022.03 - 2024.09
GCSEs -
Ysgol Gymraeg Gwynllyw
2018.09 - 2023.06