Reliable support professional with experience in care and retail settings. Builds positive relationships, manages day-to-day tasks and keeps work areas organised. Handles transactions, records and personal support with care and accuracy.
Overview
20
20
years of professional experience
Work History
PA
Private
Oswestry, Shropshire
10.2022 - 12.2024
Provided personal care for an 80-year-old client with dementia in a home setting.
Provided companionship, actively listening to clients, and engaging in meaningful conversation to combat loneliness.
Oversaw household tasks, including cleaning, laundry, and shopping, ensuring a safe and hygienic living environment.
Shop Assistant
Kinnerley Stores
Oswestry, Shropshire
06.2020 - 01.2022
Processed transactions efficiently, including cash, credit card, and gift voucher payments.
Processed customer transactions for mailing, banking, and retail services, maintaining accuracy and efficiency.
Encouraged customer loyalty by building positive rapport with regular customers.
Assisted customers in completing forms for special deliveries, providing guidance on postal options.
Replenished items and organised displays to keep stock looking professional.
Kept shelves neat, clean and organised through visual merchandising.
Coordinated with team members to maintain a tidy and safe shopping environment.
Domiciliary Care Worker
Oswestry Care LTD
Oswestry, Shropshire
03.2005 - 11.2009
Assisted clients in basic daily needs, including dressing, washing, drying hair and feeding.
Assisted with personal hygiene from bathing to toileting, while promoting dignity and independence.
Administered medication according to prescribed schedules, maintaining records for healthcare professionals.
Developed strong, trust-based relationships with clients and their families through compassionate interaction and communication.
Completed detailed daily care logs, documenting care provided and any significant observations.
Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
Senior pharmacy technician at Sheffield Teaching Hospitals NHS Foundation TrustSenior pharmacy technician at Sheffield Teaching Hospitals NHS Foundation Trust