Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justine Jones

Shrewsbury,Shropshire

Summary

Reliable support professional with experience in care and retail settings. Builds positive relationships, manages day-to-day tasks and keeps work areas organised. Handles transactions, records and personal support with care and accuracy.

Overview

20
20
years of professional experience

Work History

PA

Private
Oswestry, Shropshire
10.2022 - 12.2024
  • Provided personal care for an 80-year-old client with dementia in a home setting.
  • Provided companionship, actively listening to clients, and engaging in meaningful conversation to combat loneliness.
  • Oversaw household tasks, including cleaning, laundry, and shopping, ensuring a safe and hygienic living environment.

Shop Assistant

Kinnerley Stores
Oswestry, Shropshire
06.2020 - 01.2022
  • Processed transactions efficiently, including cash, credit card, and gift voucher payments.
  • Processed customer transactions for mailing, banking, and retail services, maintaining accuracy and efficiency.
  • Encouraged customer loyalty by building positive rapport with regular customers.
  • Assisted customers in completing forms for special deliveries, providing guidance on postal options.
  • Replenished items and organised displays to keep stock looking professional.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Coordinated with team members to maintain a tidy and safe shopping environment.

Domiciliary Care Worker

Oswestry Care LTD
Oswestry, Shropshire
03.2005 - 11.2009
  • Assisted clients in basic daily needs, including dressing, washing, drying hair and feeding.
  • Assisted with personal hygiene from bathing to toileting, while promoting dignity and independence.
  • Administered medication according to prescribed schedules, maintaining records for healthcare professionals.
  • Developed strong, trust-based relationships with clients and their families through compassionate interaction and communication.
  • Completed detailed daily care logs, documenting care provided and any significant observations.
  • Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.

Education

Retail

Oswestry College
Shropshire

Skills

  • Patient confidentiality adherence
  • Companionship
  • Customer service excellence
  • Positive attitude

Timeline

PA

Private
10.2022 - 12.2024

Shop Assistant

Kinnerley Stores
06.2020 - 01.2022

Domiciliary Care Worker

Oswestry Care LTD
03.2005 - 11.2009

Retail

Oswestry College
Justine Jones