Dedicated healthcare professional with extensive expertise in patient care, including vital signs measurement, infection control, and compassionate patient engagement. Demonstrates exceptional skills in safeguarding vulnerable adults, coordinating referrals, and adhering to hospital protocols. Proficient in healthcare software and clinical documentation, ensuring patient confidentiality and effective care coordination. Committed to delivering person-centred care while maintaining professionalism and respect in high-stress scenarios. Career goal: To continue enhancing patient outcomes through empathetic communication and meticulous attention to detail.
Employed within a busy Opticians Practice, providing high level customer service. Responsibilities: Helping customers to select the right frames and lenses for their prescription, and measure the frames to ensure they're a perfect fit. Dealing with a variety of customers and answering their questions focusing on giving them excellent service. It's a busy and exciting job with the variety of dealing with different types of people. Invoicing companies for optical services provides. Checking and submitting NHS optical vouchers. Ensuring that Compliance is followed in order to keep vital contracts. Recruiting the best people and managing their work rotas to monitoring their personal training and development plans