June HAIGH

Manage DOLS applications and review to support legal compliance and resident safeguarding

Conduct medication, falls and controlled drug audit to support quality assurance and risk reductions

Support compliance monitoring through accurate documentation, audit activity and implementation of quality improvement actions

Coordinate weekly multidisciplinary reviews involving GPs CPN pharmacies and other health professionals

Deliver Basic life support training and medication competencies to staff

Support resident admissions

Responsibilities

Complete and manage DOLS applications and reviews with social workers and assessors to ensure legal compliance and improve resident safety

Carry out regular audits (medication, controlled drugs household audits)

Conduct staff supervisions, spot checks, and medication competencies to ensure high standards of practice

Develop, review and update person centred care plans to reflect residents' changing needs

Support new residents' admissions ensuring smooth transitions and comprehensive documentation

Maintain accurate and timely documentation using digital care systems including PCS and camescope

Provide hands on support with personal care , mobility nutrition, hydration and medication administraion

Administer and manage medications including controlled drugs, ensuring full compliance with regulatory standards

Participate in multidisciplinary team (MDT) meetings with GPs CPN's dieticians and other health professionals, contributing to care planning and decision making

Communicate outcomes of MDT meetings to families and ensure all updates are accurately documented

Provide compassionate end of life care, ensuring comfort, dignity, and support for residents and their families

Complete referrals to external services including community therapies, continence, falls team, district nurses

Deliver in-house training in Basic life support to staff, promoting safe emergency response practices

Provide clinical support including basic observations emergency response, and effective communication with paramedics and health care professionals

Support staff development through training, feedback and recorded discussions

Manage Rota adjustments to cover annual leave and sickness, ensuring safe staffing levels

Liaise with families, providing updates and support regarding residents' care

Demonstrate strong IT competency, using Microsoft Office for reporting tracking and record keeping

• Delivered excellent customer service, ensuring repeat business.
• Conducted market research frequently, staying ahead of the latest fashion trends and popular products.
• Managed client appointments efficiently to maximise time usage.
• Strengthened relationships with retailers for better product access.
• Evaluated merchandise quality before purchase, guaranteeing value-for-money buys for clients.
• Tailored personal shopping services according to each client's budget requirements.
• managing targets
• supporting with ensuring targets are being met
• picking items to a standard for customers
• ensuring if any blockages to stop production were cleared effectively and safely

• Followed company guidelines whilst packing merchandise, maintained brand consistency.
• Loaded lorries for timely dispatch of orders.
• Labelled packages correctly to facilitate proper delivery.
• Conducted quality checks to maintain high standards of goods.
• Cleaned work area, promoted a healthy and safe environment.
• Kept up-to-date knowledge about packaging techniques for improved performance.
• Met strict deadlines with focused and fast-paced work style.
• Wrapped delicate items carefully for damage-free transit.
• Used pallet jacks and other equipment safely to move heavy items.
• Kept clean working area, reporting any issues to management.
• Checked quality of products and packaging to meet high standards.

• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Assisted in daily living activities for enhanced patient comfort.
• Provided emotional support to patients, improving their mental wellbeing.
• Administered medication to patients, ensuring proper health management.
• Monitored vital signs of patients for early detection of health complications.
• Responded promptly to emergency situations, ensuring safety of all residents.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Aid in mobility exercises which resulted in improved physical strength among elderly residents.
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Planned client meal plans, shopped for ingredients and cooked meals.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Adapted to service users' needs and requests to maintain personalised care.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Ensured safe environment by maintaining orderliness and cleanliness in the facility.
• Respected privacy and dignity of each resident during the provision of care services.
• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Fed clients with severe limitations and assisted more mobile clients with self-feeding.
• Answered questions from clients, family members, and other carers.
• Helped clients carry out instructions recommended by health professionals.
• Ran personal errands for clients and transported individuals to social gatherings.