Joyce Tsitsi Muzorori
Wellingborough ,Northamptonshire
Summary
Experienced professional with a diverse background in customer service, healthcare assistance, and administrative support. Demonstrated expertise in facilitating smooth communication, ensuring food safety, and maintaining high standards of hygiene. Proven ability to enhance customer satisfaction through effective order management and conflict resolution. Adept at multitasking and fostering a positive and approachable environment. Career goal includes leveraging extensive experience to contribute to a dynamic team focused on delivering exceptional service and care.
Overview
13
13
years of professional experience
Work History
Waitress Assistant
Vicky
Cape Town , Westen cape
06.2021 - Current
- Assisted guests with seating arrangements and order placement.
Provided support in ensuring a welcoming environment for all visitors.
Facilitated smooth communication between guests and service staff. - Maintained safe hygiene and food handling standards for full compliance.
Health Care Assistant
Tino Dupwah
Cape Town , Westen cape
03.2019 - 05.2020
- Assisted in patient care and meal preparation.
Supported daily nutritional needs of patients.
Facilitated a comfortable environment for patients.
buying and selling
self employed
Cape Town , Westen cape
01.2019 - 05.2020
- Facilitated online transactions for clothing, ensuring high-quality customer interactions and timely deliveries.
Health Care Assistant
Mr Smith
Cape Town , Westen cape
01.2018 - 01.2019
- Assisted in meal preparation by following recipes and ensuring proper food handling procedures.
Recorded bowl actions to maintain inventory and ensure quality control.
Supported kitchen team in daily operations to enhance efficiency.
Clerk
Dimitry
Rutendo , kwekwe
05.2015 - 11.2017
- Assisted with telephone communication to ensure clear and effective information exchange.
Supported document preparation by typing and formatting a variety of materials.
Facilitated administrative tasks to promote efficient office operations.
Voluntary health worker
Mr Machaka
Rutendo , Kwekwe
04.2015 - 12.2016
- Assisted in monitoring vital signs for patient care.
Performed bed making tasks to ensure patient comfort.
Provided dressing and oral hygiene care to maintain cleanliness.
Waitress Assistant
Viola restaurant
Cape Town , Westen cape
11.2013 - 04.2015
- Greet guests warmly and facilitate food orders to enhance dining experiences.
- Ensure optimal food quality and service excellence to enhance customer satisfaction and retention.
Education
GCSEs -
Glen View No. 9
Harare 01-2001
Skills
- Customer service
- Food safety
- Order management
- Menu knowledge
- Conflict resolution
- Positive attitude
- Teamwork
- Positive and approachable
- Multitasking efficiency
Timeline
Waitress Assistant
Vicky
06.2021 - Current
Health Care Assistant
Tino Dupwah
03.2019 - 05.2020
buying and selling
self employed
01.2019 - 05.2020
Health Care Assistant
Mr Smith
01.2018 - 01.2019
Clerk
Dimitry
05.2015 - 11.2017
Voluntary health worker
Mr Machaka
04.2015 - 12.2016
Waitress Assistant
Viola restaurant
11.2013 - 04.2015
GCSEs -
Glen View No. 9