Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Joshua James Willmore

Ilford,Essex

Summary

Dedicated professional with a strong focus on customer service and hostile situation management, demonstrating an understanding of legislation and adaptive change. Committed to ethical conduct and effective leadership, with proven skills in training staff members and implementing loss prevention tactics. Prepared for emergency response through vigilance and alertness, aiming to leverage these competencies towards enhancing organisational security and efficiency.

Overview

4
4
years of professional experience
12136
12136
years of post-secondary education

Work history

Security officer

Harrods
2025.03 - Current

• patrolling sites.
• protecting and monitoring visitors to the store
• providing night cover for control room
• working within a large team to deter crime
• providing high level of customer service to all visitors
• upholding the integrity of the business

• training new members of the security team

Security officer

Freemasons Hall
2023.11 - 2025.01

Patrolling and securing the site
• Protecting and safe guarding building users
• Monitor CCTV
• Provide customer service to members or visitors
• Problem solving with Lodges and Chapters
• First aider.
• VIP guarding

• dealing with protests and crowd control
• training new members of security

Security Guard

Amber Security Services for Prada
2023.07 - 2023.10

Patrolling site
• Protecting and safe guarding clients
• Monitor CCTV throughout north Europe
• Provide customer service to clientele

• Loss adjustment investigations throughout north Europe
training of new security officers
completing team rotas for multiple stores
• leading teams of security officers to match the Prada standard

Security Guard

Oracle for Whipps Cross Hospital
2022.11 - 2023.05

• Patrolling site
• Protecting and safe guarding patients
• Protect hospital staff from attack
• Guarding of an maternity ward
• Customer service to all patients and visitors to the hospital.

training of new members of security team

Door Supervisor

Regency Security
2022.02 - 2022.11

• Securing licensed premises.
• Leading a team of door supervisors

• making rotas for venues
• training of team

• Making sure all legal and legislation is followed at all times
• Being the point of contact between the venue and the agency
• crowd control during football matches

Education

Level 2 door supervision in private security -

Laser

Level 2 CCTV -

Get Licensed
2023.10 -

Emergency first aid at work -

Qualhub

SQA - Problem solving / critical thinking

Utility and construction training ltd.

City & Guilds - Drugs and alcohol awareness

Utility and construction training ltd.

City & Guilds - Equality and diversity

Utility and construction training ltd.
2001.04 - 2019.02

City & Guilds - Personal safety and asset protection

Utility and construction training ltd.

City & Guilds - Manual handling

Utility and construction training ltd.

GCSEs - Mathematics, History, Statistics, English, Science, Business Studies, Religious Studies

Palmer Catholic Academy

Skills

  • Customer service dedication
  • Hostile situation management
  • Understanding of legislation
  • Adaptive to change
  • Ethical conduct
  • Training staff members
  • Loss prevention tactics
  • Emergency response preparedness
  • Vigilance and alertness
  • Leadership effectiveness

Affiliations

  • I enjoy football, boxing, music and travelling.

Timeline

Security officer

Harrods
2025.03 - Current

Security officer

Freemasons Hall
2023.11 - 2025.01

Level 2 CCTV -

Get Licensed
2023.10 -

Security Guard

Amber Security Services for Prada
2023.07 - 2023.10

Security Guard

Oracle for Whipps Cross Hospital
2022.11 - 2023.05

Door Supervisor

Regency Security
2022.02 - 2022.11

City & Guilds - Equality and diversity

Utility and construction training ltd.
2001.04 - 2019.02

Level 2 door supervision in private security -

Laser

Emergency first aid at work -

Qualhub

SQA - Problem solving / critical thinking

Utility and construction training ltd.

City & Guilds - Drugs and alcohol awareness

Utility and construction training ltd.

City & Guilds - Personal safety and asset protection

Utility and construction training ltd.

City & Guilds - Manual handling

Utility and construction training ltd.

GCSEs - Mathematics, History, Statistics, English, Science, Business Studies, Religious Studies

Palmer Catholic Academy
Joshua James Willmore