Joshua Shackleston
Stoke-on-Trent ,Staffordshire
Summary
I'm driven by a sense of achievement its my primary motivatior. I've worked for the last 10 years to perfect my leadership skills, i believe its important to gain insight on every colleague that works with me, this allows me to find what motivates them aswell understanding where their specfics skills lie. I like to set realistic targets for all individuals including myself, to ensure that all colleagues are working towards the same common goal.
Overview
8
8
years of professional experience
Work history
Assistant manager
Poundland
Newcastle under lyme, Staffordshire
10.2020 - Current
- Monitored health and safety compliance
- Recruited staff for the store
- Used KPIs to drive store performance
- Motivated staff and managed staff morale
- Used coaching to improve staff abilities
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Collaborated with store manager, acting as reliable partner to manage and deliver on daily priorities.
- Led staff reviews within the store
Supervisor
Poundland
Stoke-on-Trent , Staffordshire
12.2017 - 10.2020
- Cash office duties- opening and closing the store
- Managed breaks for store colleagues
- Coached a number of sales assistants to improve their shopfloor abilities
- Managed the delivery routine within the store- Handed out department based on staff abilities and need of the store
Sales assistant
Poundland
Stoke-on-Trent , Staffordshire
11.2015 - 12.2017
- Served customers on the till, whilst developing my customer service skills
- Took responsibility for the food section within the store- including stock rotation and replenishment
- Tidied the store every evening, so the store was always opened to a strong standard the next day
- Merchandising- Set plans for promotional space, aswell as making own plans for sections such as seasonal where the lines often changed
Education
Diploma of Higher Education - Business management
Newcastle Under Lyme College
Newcastle under lyme05.2018
Certificate of Higher Education - Business management
Newcastle Under Lyme College
Newcastle under lyme 05.2017
BTEC Level 3 - Business studies
Newcastle under lyme College
Newcastle Under Lyme 05.2016
Skills
- Inspiring leadership
- Coaching
- Delegation
- Communicator
- Empathetic
- Planning
- Organisation
Timeline
Assistant manager
Poundland
10.2020 - Current
Supervisor
Poundland
12.2017 - 10.2020
Sales assistant
Poundland
11.2015 - 12.2017
Diploma of Higher Education - Business management
Newcastle Under Lyme College
Certificate of Higher Education - Business management
Newcastle Under Lyme College
BTEC Level 3 - Business studies
Newcastle under lyme College