Joshua Robins
Weymo,Dorset
Summary
I am a friendly and approachable Front of House Team Member with a tendency for creating welcoming atmospheres and enhancing guest experiences. I am used helping out wherever is needed in busy environments and I have experience in helping resolve customer inquiries. I like to help supporting team operations to ensure smooth service delivery.
I am willing to learn new skills to be able to fit right into this job. I am a hard working individual who can resolve issue by myself but can also work really well in a team.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Front of house team member
Pig On The Hill
Tewkesbury, Gloucestershire
02.2023 - 07.2025
- Managed cash transactions accurately, ensuring accurate financial records.
- Maintained high standards of customer service during peak times.
- Enhanced guest experience with a friendly and helpful attitude.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Education
GCSEs -
The Weyvalley Academy
Weymouth, Dorset 09.2018 - 06.2023
Level 3 Extended Diploma In Sport (Rugby) - Sport
Hartpury College
Gloucester, Gloucestershire 09.2023 - 07.2025
Skills
- Effective co-ordination
- Technical equipment
- Bar Skills (Pouring drinks and Working With Spirits)
- Payment Processing
- Customer experience
- Flexibility
- ID verification
- Food hygiene control
- Positive attitude
- Customer Service
Affiliations
- Rugby
Accomplishments
Captain of my rugby team so can be a good leader when needed
Certification
got my driving licence
My availability
As I am a student I am looking for a job for the next 5 weeks just so i can earn myself some good money before I go off to university in September.
Timeline
Level 3 Extended Diploma In Sport (Rugby) - Sport
Hartpury College
09.2023 - 07.2025
Front of house team member
Pig On The Hill
02.2023 - 07.2025
GCSEs -
The Weyvalley Academy
09.2018 - 06.2023
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