Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Maizie Lewis

Bampton,Oxfordshire

Summary

Dynamic professional with expertise in effective coordination and leadership competence, excelling in sales persuasion and complaint handling. Demonstrates proficiency in host and hostess roles, alongside beverage serving expertise. Adept at delegating effectively to optimise team performance, with a focus on achieving organisational goals.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Front of house team member

The Plough Inn
Alvescot, Oxfordshire
07.2025 - Current
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Coordinated seating arrangements for efficient restaurant management.
  • Checked guest satisfaction regularly, addressing any issues promptly.

Front of house supervisor

the mermaid
Burford, Oxfordshire
03.2025 - 06.2025
  • Improved customer satisfaction with prompt and courteous service.
  • Promoted an inclusive atmosphere amongst diverse team members, fostering mutual respect and cooperation.
  • Handled customer complaints, ensuring swift resolution and client retention.
  • Contributed to revenue growth by upselling menu items.

Front of house team member

the prince of burford
Burford, Oxfordshire
08.2023 - 02.2025
  • Enhanced guest experience with a friendly and helpful attitude.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Promoted special offers or events to increase awareness among customers.
  • Managed cash transactions accurately, ensuring accurate financial records.

Cafe assistant

bakery on the hill
Burford, Oxfordshire
02.2023 - 08.2023
  • Prepped ingredients daily to maintain fresh offerings.
  • Prepared hot beverages to meet individual customer preferences perfectly.
  • Enhanced cafe atmosphere with attention to cleanliness and decoration details.
  • Facilitated swift service by promptly cleaning and resetting tables after use.

Education

GCSEs - Maths -4/C English- 5/B Science- 4/C

oxford spires academy
Oxford, Oxfordshire
09.2016 - 05.2021

NVQ Level 2 - beauty therapy

City of Oxford College
Oxford
09.2021 - 07.2022

NVQ Level 3 - beauty therapy

City of Oxford College
Oxford
09.2022 - 05.2023

Skills

  • Effective co-ordination
  • Sales persuasion
  • Host and Hostess experience
  • Beverage serving expertise
  • Complaint handling competence
  • Delegating effectively
  • Leadership competence

Certification

i am currently working on earning my certificate in level 2 principles of business administration

Timeline

Front of house team member

The Plough Inn
07.2025 - Current

Front of house supervisor

the mermaid
03.2025 - 06.2025

Front of house team member

the prince of burford
08.2023 - 02.2025

Cafe assistant

bakery on the hill
02.2023 - 08.2023

NVQ Level 3 - beauty therapy

City of Oxford College
09.2022 - 05.2023

NVQ Level 2 - beauty therapy

City of Oxford College
09.2021 - 07.2022

GCSEs - Maths -4/C English- 5/B Science- 4/C

oxford spires academy
09.2016 - 05.2021
Maizie Lewis