Maizie Lewis
Bampton,Oxfordshire
Summary
Dynamic professional with expertise in effective coordination and leadership competence, excelling in sales persuasion and complaint handling. Demonstrates proficiency in host and hostess roles, alongside beverage serving expertise. Adept at delegating effectively to optimise team performance, with a focus on achieving organisational goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Front of house team member
The Plough Inn
Alvescot, Oxfordshire
07.2025 - Current
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Coordinated seating arrangements for efficient restaurant management.
- Checked guest satisfaction regularly, addressing any issues promptly.
Front of house supervisor
the mermaid
Burford, Oxfordshire
03.2025 - 06.2025
- Improved customer satisfaction with prompt and courteous service.
- Promoted an inclusive atmosphere amongst diverse team members, fostering mutual respect and cooperation.
- Handled customer complaints, ensuring swift resolution and client retention.
- Contributed to revenue growth by upselling menu items.
Front of house team member
the prince of burford
Burford, Oxfordshire
08.2023 - 02.2025
- Enhanced guest experience with a friendly and helpful attitude.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Promoted special offers or events to increase awareness among customers.
- Managed cash transactions accurately, ensuring accurate financial records.
Cafe assistant
bakery on the hill
Burford, Oxfordshire
02.2023 - 08.2023
- Prepped ingredients daily to maintain fresh offerings.
- Prepared hot beverages to meet individual customer preferences perfectly.
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Facilitated swift service by promptly cleaning and resetting tables after use.
Education
GCSEs - Maths -4/C English- 5/B Science- 4/C
oxford spires academy
Oxford, Oxfordshire 09.2016 - 05.2021
NVQ Level 2 - beauty therapy
City of Oxford College
Oxford 09.2021 - 07.2022
NVQ Level 3 - beauty therapy
City of Oxford College
Oxford 09.2022 - 05.2023
Skills
- Effective co-ordination
- Sales persuasion
- Host and Hostess experience
- Beverage serving expertise
- Complaint handling competence
- Delegating effectively
- Leadership competence
Certification
i am currently working on earning my certificate in level 2 principles of business administration
Timeline
Front of house team member
The Plough Inn
07.2025 - Current
Front of house supervisor
the mermaid
03.2025 - 06.2025
Front of house team member
the prince of burford
08.2023 - 02.2025
Cafe assistant
bakery on the hill
02.2023 - 08.2023
NVQ Level 3 - beauty therapy
City of Oxford College
09.2022 - 05.2023
NVQ Level 2 - beauty therapy
City of Oxford College
09.2021 - 07.2022
GCSEs - Maths -4/C English- 5/B Science- 4/C
oxford spires academy
09.2016 - 05.2021