Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Extra Skills & Interests
Timeline
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Denzel Ezeh

Welling,UK

Summary

A dedicated team player with exceptional communication skills and a strong background in customer service. Proficient in active listening, order processing, and effective coordination, ensuring seamless operations and customer satisfaction. Demonstrates expertise in sales persuasion, health and safety compliance, payment processing, and cash handling, Committed to effective time management, problem solving and achieving career goals through continuous improvement and dedication to excellence.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Front of House Team Member

The Salad Project
London
07.2023 - 08.2024
  • Maintained safe hygiene and food handling standards for fall compliance.
  • Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
  • Managed and Processed anywhere between 100-300 orders daily
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
  • Performed additional tasks to keep dining room running smoothly.
  • Provided warm, friendly welcome to visitors, maintaining a good first impression.
  • Managed cash transactions accurately, ensuring accurate financial records.

Front of House

The Yacht
London
06.2022 - 10.2022
  • Was part of a team which managed the floor and dining area of an established bar.
  • Assisted with taking of orders on tills.
  • Maintained neat and clean dining area and environment.
  • Had open and detailed discussions with management about any issues.
  • Remained flexible and maintained the ability to adapt to any environment.
  • Collaborated well with front of house staff for smooth service operations.
  • Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces.

Education

International Baccalaureate -

Bexley Grammar School
09.2020 - 07.2022

Bachelor of Arts - History & Sociology

University of Warwick
10.2022 - 07.2025

Skills

  • Communication Skills
  • Customer Service
  • Effective Time Management
  • Dedicated team player
  • Active Listening
  • Order processing
  • Order taking
  • Effective co-ordination
  • Sales persuasion
  • Health and Safety Compliance
  • Payment Processing
  • Cash handling

Languages

English
French

Accomplishments

Mixed Netball Captain

  • Captained a University level sports club at a BUCS level
  • Trained team members in preparation for Matches
  • Planned Training Schedules and Drills to help improve those at all levels

Extra Skills & Interests

  • Microsoft: Highly experienced in Word, Excel, Powerpoint, Teams & Outlook
  • Mac: Confident in all areas of the Mac OS, with high profficieny in Keynote, Pages & Numbers


Timeline

Front of House Team Member

The Salad Project
07.2023 - 08.2024

Bachelor of Arts - History & Sociology

University of Warwick
10.2022 - 07.2025

Front of House

The Yacht
06.2022 - 10.2022

International Baccalaureate -

Bexley Grammar School
09.2020 - 07.2022
Denzel Ezeh