Joshua Omolola

• Delivered high-quality customer service in a fast-paced bar environment.
• Made cocktails and mixed drinks to meet house standards.
• Maintained cleanliness and organisation of bar area, ensuring efficient restocking.
• Handled payments accurately through card systems.
• Communicated clearly with kitchen staff for seamless coordination of food orders.
• Demonstrated knowledge of drink recipes for improved guest experience.
• Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.

Took notes during weekly meetings to support effective collaboration.
Ensured proper setup of audio and projector equipment for church events.
Assisted with hospitality by preparing coffee and tea for the attendees, contributing to an inviting atmosphere.
Provided general assistance throughout the church, enhancing community engagement.

Also played in the band as the drummer, keeping everyone in time and providing dynamic rhythms when needed.

• Accurately recorded guest orders to ensure precise service delivery.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Prepared a range of cocktails and mixed drinks according to established recipes and preferences.
• Delivered beverages to guests promptly and professionally.
• Maintained a clean and organised bar area, restocking supplies as necessary.
• Cleaned equipment regularly to uphold hygiene standards.

• Resolved customer queries through emails, telephone, app, and face-to-face interactions.
• Informed manager of significant concerns to ensure prompt resolution.
• Handled customer complaints to enhance service quality.
• Composed and dispatched invoices accurately and timely.
• Updated company Q&A documents to reflect current information.
• Managed manager’s diary schedule for optimal time utilisation.
• Ensured thorough vehicle checks met legal safety requirements before and after customer collection.