Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Neto

London,Croydon

Summary

Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments. Organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

2
2
years of professional experience

Work History

Waiter

Lyndoras London (Chelsea Stadium)
London
04.2023 - Current
  • Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings.

Cleaning Worker

Swim way
London
07.2022 - 09.2022
  • Protected customer assets by handling furniture and belongings with care.
  • Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
  • Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
  • Managed schedule to efficiently complete cleaning checklists.
  • Prepared, handled and disposed of cleaning chemicals and disinfectants following safety procedures.
  • Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
  • Updated cleaning methods knowledge and expertise through regular assessments and training.
  • Monitored cleaning product inventory, ordering quantities to maintain well-stocked cleaning supplies.
  • Kept cleaning materials and equipment in clear, organized storage.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.

Assistant

Maurisol
London, greater london
07.2021 - 01.2022
  • Demonstrated open communication and collaborated with various teams.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.
  • Understood and adhered to company's health and safety policies.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Took on additional tasks on manager's request.
  • Completed assigned work within deadlines and to company standards.

Education

GCSEs - Art, French and History

Harris Academy South Norwood
London
01/2017 - 05/2021

A-Levels - Level 3 Sport

QPR college academy, Rectory Park
London
09/2021 - 06/2023

Skills

  • Efficient under pressure
  • COVID-19 hygiene measures
  • Food and beverage service
  • Menu memorization
  • Highly responsible and reliable
  • Cleaning requirements
  • Food safety understanding
  • Upbeat, outgoing and positive

Languages

English
Native
Portuguese
Fluent
French
Elementary

Timeline

Waiter

Lyndoras London (Chelsea Stadium)
04.2023 - Current

Cleaning Worker

Swim way
07.2022 - 09.2022

Assistant

Maurisol
07.2021 - 01.2022

GCSEs - Art, French and History

Harris Academy South Norwood
01/2017 - 05/2021

A-Levels - Level 3 Sport

QPR college academy, Rectory Park
09/2021 - 06/2023
Joshua Neto