Joshua Neto
London,Croydon
Summary
Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments. Organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
Work History
Waiter
Lyndoras London (Chelsea Stadium)
London
2023.04 - Current
- Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
Cleaning Worker
Swim way
London
2022.07 - 2022.09
- Protected customer assets by handling furniture and belongings with care.
- Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
- Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
- Managed schedule to efficiently complete cleaning checklists.
- Prepared, handled and disposed of cleaning chemicals and disinfectants following safety procedures.
- Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
- Updated cleaning methods knowledge and expertise through regular assessments and training.
- Monitored cleaning product inventory, ordering quantities to maintain well-stocked cleaning supplies.
- Kept cleaning materials and equipment in clear, organized storage.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
Assistant
Maurisol
London , greater london
2021.07 - 2022.01
- Demonstrated open communication and collaborated with various teams.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Understood and adhered to company's health and safety policies.
- Responded to telephone enquiries from clients, vendors and members of public.
- Took on additional tasks on manager's request.
- Completed assigned work within deadlines and to company standards.
Education
GCSEs - Art, French and History
Harris Academy South Norwood
London 01/2017 - 05/2021
A-Levels - Level 3 Sport
QPR college academy, Rectory Park
London 09/2021 - 06/2023
Skills
- Efficient under pressure
- COVID-19 hygiene measures
- Food and beverage service
- Menu memorization
- Highly responsible and reliable
- Cleaning requirements
- Food safety understanding
- Upbeat, outgoing and positive
Languages
English
Native
Portuguese
Fluent
French
Elementary
Timeline
Waiter
Lyndoras London (Chelsea Stadium)
2023.04 - Current
Cleaning Worker
Swim way
2022.07 - 2022.09
Assistant
Maurisol
2021.07 - 2022.01
GCSEs - Art, French and History
Harris Academy South Norwood
01/2017 - 05/2021
A-Levels - Level 3 Sport
QPR college academy, Rectory Park
09/2021 - 06/2023
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