Joshua Turner
Peterborough,Cambridgeshire
Summary
- Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
- Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
- Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management.
- Demonstrated strengths in multi-area management, quality assurance and service. Resourceful, professional and collaborative team player. High-energy student with strong knowledge of medical terminology and insurance requirements. Offers proven commitment to accuracy and dependable performance.
- Exceptional administrative support skills coupled with strong critical thinking skills. Capable [health administration] adept at handling all medical administrative needs under pressure. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Overview
1
1
year of professional experience
14
14
years of post-secondary education
Work history
Waiter
cambridge university
cambridge, Cambridgeshire
01.2022 - 06.2023
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Practiced healthy and safety measures to comply with regulations.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Managed timing standards in food deliveries to minimise delays.
- Opened, poured and served alcoholic and non-alcoholic beverages.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Diploma of Higher Education - maths
impingon village collefe
Cambridge, Cambridgeshire 09.2021 - 05.2023
Diploma of Higher Education - chemsitry
Impington Village College
Cambridge 09.2021 - 05.2023
Diploma of Higher Education - psychology
Impington Village College
Cambridge 09.2021 - 05.2023
Diploma of Higher Education - English literature
Impington Village College
Cambridge 09.2021 - 05.2023
Diploma of Higher Education - Spanish
Impington Village College
Cambridge 09.2021 - 05.2023
Diploma of Higher Education - philosophy
Impington Village College
Cambridge 09.2021 - 05.2023
Diploma of Higher Education - English language
Impington Village College
Cambridge 09.2021 - 05.2023
GCSEs - maths
St Bede's Inter-Church School
Cambridge 09.2019 - 05.2020
GCSEs - english
St Bede's Inter-Church School
Cambridge 09.2019 - 05.2020
GCSEs - triple sciences
St Bede's Inter-Church School
CambridgeGCSEs - sports
St Bede's Inter-Church School
Cambridge 09.2019 - 05.2020
Skills
- Clinical correspondence
- Patient queries
- Fast typing speed
- Project scheduling
- Multi-line phone systems
- Records management
- Clinical reporting
- NHS referrals
- Political awareness
- Effective forecasting
- Strategic planning
- Diary management
- Policy development
- Complex negotiation
- Policymaking
- Accounts administration
- Critical analysis
- Persuasive communication
- Call prioritisation
- Social care
- Organisational standards
- Activities of Daily Living
- Safeguarding knowledge
- Nursing care
- Patient observations
- Patient handling and positioning
- Patient risk assessment
skills acquired from work experience in the medical field and education:
- Effective sales techniques
- High-volume dining
- Table check-ins
- Section management
- Advanced beverage knowledge
- Efficient payment processing
- Food and beverage knowledge
- Point Of Sale system operation
- COVID-19 hygiene measures
- Product inventory maintenance
- Cleaning requirements
- Interpersonal skills
- Efficient under pressure
- Spirits, wine and food service
- Extensive hospitality background
- Menu knowledge
- Food ingredients expert
- Upbeat, outgoing and positive
- Food and beverage specialist
- Food safety understanding
- Special dietary requirements
- Menu memorisation
- Food and beverage service
- Fine dining experience
- Food hygiene protocol
- Highly responsible and reliable
hospitality skills acquired
Languages
English
Advanced
Spanish
Intermediate
Timeline
Waiter
cambridge university
01.2022 - 06.2023
Diploma of Higher Education - maths
impingon village collefe
09.2021 - 05.2023
Diploma of Higher Education - chemsitry
Impington Village College
09.2021 - 05.2023
Diploma of Higher Education - psychology
Impington Village College
09.2021 - 05.2023
Diploma of Higher Education - English literature
Impington Village College
09.2021 - 05.2023
Diploma of Higher Education - Spanish
Impington Village College
09.2021 - 05.2023
Diploma of Higher Education - philosophy
Impington Village College
09.2021 - 05.2023
Diploma of Higher Education - English language
Impington Village College
09.2021 - 05.2023
GCSEs - maths
St Bede's Inter-Church School
09.2019 - 05.2020
GCSEs - english
St Bede's Inter-Church School
09.2019 - 05.2020
GCSEs - sports
St Bede's Inter-Church School
09.2019 - 05.2020
GCSEs - triple sciences
St Bede's Inter-Church School
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