Joshua Murray

• Operated tills, assisted customers, and stocked shelves, gaining valuable skills for future roles.
• Helped customers by knowledgeably answering enquiries regarding product placement, details and availability.
• Remained calm under pressure to handle customer complaints and solve problems.
• Helped customers feel valued and appreciated by going the extra mile to answer questions.

• Maintained vehicle cleanliness through thorough interior and exterior cleaning, enhancing overall presentation.
• Utilised professional valeting equipment to achieve high-quality results in vehicle detailing.
• Achieved customer satisfaction with meticulous attention to detail.
• Ensured adherence to safety standards while managing hazardous cleaning chemicals, promoting a safe work environment.

In this position I orginally got it for work experience so I did a week at first then after that the employee had asked me to come back any day I am free and I continued to do so over the rest of the summer and any half term from school I had. I will be going back there over the summer. I was a trailer welder and builder and some days I would be welding trusses for new sheds. I went back there this summer and was full time on trailers. In total I have 6 months engineering experience.

• Achieved customer satisfaction by promptly addressing issues and concerns.
• Maintained clean and organised workspace to ensure efficient service.
• Processed payments swiftly for improved customer experience.
• Able to have a chat with all the customers as I am friendly and easy to talk to.

• Improved safety standards with adherence to proper equipment usage protocols.
• Monitored automated machines, identifying opportunities to improve performance.
• Kept work areas clean, tidy and hazard-free to uphold general safety and security.
• Kept waste to a minimum being very precise and careful with the material.